Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washer dryer combo.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Ventilation Setup: Ensure proper dryer vent installation for efficient drying and safety.
- Level the Unit: Adjust the leveling legs to ensure the washer dryer combo is level from front to back and side to side.
- Test Run: Run both wash and dry cycles to check for leaks and proper operation.
Specifications
| Model Series | WM3997HWA |
| Type | Washer Dryer Combo |
| Color | White / Stainless Steel |
| Capacity | 9.5 kg |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | A++ (Energy Efficient) |
| Water Consumption | 10,200 L/year |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 87 x 60 x 62 cm |
| Weight | 75 kg |
| Max Spin Speed | 1300 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
All-in-One Design
Combines washing and drying functions in a single unit, perfect for spaces where separate machines aren't feasible.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability.
Inverter Heat Pump Technology
Energy-efficient heat pump drying technology uses less energy while providing gentle, effective drying for all fabric types.
Steam Technology
Steam technology helps to remove tough stains, reduce allergens, and minimize wrinkles, leaving clothes fresh and hygienically clean.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
TurboWash™ & TurboDry™
Time-saving features that wash a full load in just 59 minutes and dry efficiently using optimized cycles and advanced technology.
Wash & Dry Programs
Cotton
Standard wash and dry program for cotton fabrics with adjustable temperature settings
Mixed Load
Optimized for washing and drying different fabric types together
Quick Wash & Dry
Rapid cycle for lightly soiled items needing quick turnaround
Delicates
Gentle wash and low-heat dry for delicate fabrics and special care items
Heavy Duty
Intensive cleaning and drying for heavily soiled items and tough stains
Bedding
Special program for washing and drying bedding and large items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Clothes not drying properly | Overloading, lint filter clogged, ventilation issue | Reduce load size, clean lint filter, check dryer vent |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact service center
Manual Downloads
Current Model Manuals
WM3997HWA
9.5kg Washer Dryer Combo
WM3900HWA
9.5kg Steam Combo
WM4000HWA
10kg ThinQ Combo
WM3488HW
9kg White Combo
Popular Previous Models
WM3998HBA
9.5kg Black Combo
WM3170CW
9kg Compact Combo
WM3455HW
9kg Standard Combo
WM2240CW
8kg Space Saving Combo