Service Manual for LG Washing Machine

Technical Service & Repair Guide

Professional Service Documentation

Disassembly Procedures

Required Tools:

  • Torx screwdriver set (T10-T25)
  • Phillips screwdrivers (#1, #2)
  • Flathead screwdriver
  • Nut drivers (7mm, 8mm, 10mm)
  • Multimeter
  • Panel removal tools

Step-by-Step Disassembly

  1. Safety First: Disconnect power supply and water connections before beginning any service procedures.
  2. Control Panel Removal: Remove top panel screws and carefully lift control panel assembly.
  3. Front Panel Access: Remove front panel retaining clips and screws to access internal components.
  4. Door Assembly: Remove door hinge bolts and carefully detach door assembly from main cabinet.
  5. Drum Access: Remove rear panel to access motor and drum assembly components.
  6. Motor Removal: Disconnect electrical connections and remove motor mounting bolts.
  7. Pump Assembly: Drain residual water and remove pump housing for inspection or replacement.
Warning: Only qualified service technicians should perform disassembly procedures. Improper handling may void warranty and cause safety hazards.

Component Specifications

Direct Drive Motor Part #: 6321ER2002A
Control Board Part #: 6871JJ2002F
Door Lock Assembly Part #: 4681JA2002A
Drain Pump Part #: 3870FR2006B
Water Inlet Valve Part #: 3901ER2004A
Heater Element Part #: 3922ER1001B
Temperature Sensor Part #: 3923FR1001A
Shock Absorbers Part #: 4420ER1001C
Springs Part #: 4422FR1003A
Door Seal Part #: 4682FR1002B

Technical Specifications

  • Motor Resistance: 20-30 ohms at 20°C
  • Heater Resistance: 25-35 ohms
  • Thermistor Values: 50k ohms at 25°C
  • Door Lock Resistance: 200-400 ohms

Diagnostic Procedures

Error Code Description Diagnostic Procedure
PE Pressure Sensor Error Check pressure sensor hose for blockage, test sensor continuity
TE Temperature Sensor Error Measure thermistor resistance, check wiring connections
HE Heater Error Test heater resistance, check thermal fuse, verify power supply
LE Motor Error Check motor hall sensors, test motor windings, inspect connections
FE Flooding Error Inspect water level sensor, check for leaks, test inlet valve
DE Door Lock Error Test door lock mechanism, check microswitch operation

Advanced Diagnostics

Service Mode Access

Enter service mode by pressing specific button combinations to access advanced diagnostics and calibration functions.

Component Testing

Detailed procedures for testing individual components including motors, sensors, and electronic controls using multimeter measurements.

Signal Analysis

Guidelines for analyzing communication signals between main board and peripheral components using oscilloscope when necessary.

Repair Guidelines

Motor Replacement

Step-by-step procedure for replacing Direct Drive motor including alignment specifications and torque values for mounting bolts.

Control Board Repair

Troubleshooting guide for main control board issues including common component failures and replacement procedures.

Seal Replacement

Detailed instructions for replacing door seal including proper alignment and tensioning procedures to prevent leaks.

Bearing Service

Comprehensive guide for drum bearing replacement including special tools required and proper sealing techniques.

Pump Maintenance

Cleaning and replacement procedures for drain pump including impeller inspection and foreign object removal.

Suspension Repair

Shock absorber and spring replacement procedures including load testing and vibration analysis.

Calibration Procedures

Motor Calibration

Procedure for calibrating Direct Drive motor position sensors and hall effect sensors for optimal performance.

Water Level Calibration

Calibration process for pressure sensor system to ensure accurate water level detection.

Temperature Calibration

Thermistor calibration procedure for accurate temperature control during wash cycles.

Balance System Calibration

Calibration of automatic balance detection system for proper load distribution and vibration control.

Service Downloads

Service Documentation

Full Service Manual

Complete technical service documentation

Wiring Diagrams

Complete electrical schematics

Parts Catalog

Complete parts list and diagrams

Firmware Updates

Latest software and firmware

Download

Technical Bulletins

Service Bulletin #001

Common Error Code Solutions

Service Bulletin #002

Motor Replacement Updates

Service Bulletin #003

Software Update Procedures

Service Bulletin #004

Warranty Service Guidelines

Note: This service manual is intended for qualified technicians only. Always follow safety procedures and use proper tools.