Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Gas line connector (for gas dryer models)
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing, electrical, and ventilation connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from both washer and dryer units.
- Connect Water Supply: Connect hot and cold water supply lines to the washer's water inlet valves. Use only new hoses.
- Connect Drain System: Route the washer drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Ventilation Setup: Install proper ventilation ducting for the dryer according to local building codes.
- Electrical Connection: Connect both units to properly grounded outlets. Washer: 120V, 60Hz. Dryer: 240V for electric models.
- Gas Connection: For gas dryer models, connect gas line using approved connectors and check for leaks.
- Level the Units: Adjust the leveling legs to ensure both washer and dryer are level from front to back and side to side.
- Test Run: Run both units through complete cycles to check for leaks, proper operation, and ventilation.
Specifications
Washer Specifications
Model Series | WM4000HWA |
Type | Front Load Washer |
Color | Graphite Steel / White |
Capacity | 4.5 cu. ft. |
Noise Level (Wash/Spin) | 52 dB / 68 dB |
Control Type | Touch Controls with LED Display |
Energy Rating | ENERGY STAR® Most Efficient |
Water Consumption | 13 gallons per cycle |
Power Requirements | 120V, 60Hz, 15A |
Dimensions (HxWxD) | 39 x 27 x 30 inches |
Weight | 205 lbs |
Max Spin Speed | 1300 RPM |
Dryer Specifications
Model Series | DLEX4000W |
Type | Electric/Gas Dryer |
Color | Graphite Steel / White |
Capacity | 7.4 cu. ft. |
Noise Level | 65 dB |
Control Type | Touch Controls with LED Display |
Energy Rating | ENERGY STAR® Qualified |
Power Requirements | 240V, 60Hz, 30A (Electric) |
Gas Requirements | Natural Gas/LP Gas (Gas Models) |
Dimensions (HxWxD) | 39 x 27 x 32 inches |
Weight | 125 lbs |
Vent Size | 4-inch diameter |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor (Washer)
- Drum Warranty: 10 years on dryer drum
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency in both washer and dryer.
TurboSteam™ Technology
Refresh clothing and reduce wrinkles using steam technology in both washer and dryer cycles, saving time on ironing and keeping clothes looking their best.
6 Motion DD Technology
Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.
Sensor Dry System
The dryer automatically senses moisture levels and adjusts drying time accordingly, preventing over-drying and saving energy while protecting your clothes.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts for both units.
TurboWash™ & TurboDry™
These features save time without compromising performance, washing a full load in just 30 minutes and drying efficiently with optimized cycles.
Washer Programs
Normal
Everyday cleaning for cotton and mixed fabrics
Heavy Duty
Intensive cleaning for heavily soiled items
Delicates
Gentle care for delicate fabrics and hand-wash items
Quick Wash
Fast cleaning for lightly soiled items
Steam Refresh
Steam cycle to remove wrinkles and odors
Allergiene
Cycle designed to remove common allergens
Dryer Programs
Auto Dry
Automatically senses dryness for perfect results
Timed Dry
Manual time setting for specific drying needs
Wrinkle Care
Reduces wrinkles with steam and tumbling
Quick Dry
Fast drying for small loads
Sanitary
High temperature cycle for sanitization
Air Fluff
No heat tumbling for refreshing clothes
Troubleshooting
Washer Issues
Problem | Possible Cause | Solution |
---|---|---|
Washer won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
Dryer Issues
Problem | Possible Cause | Solution |
---|---|---|
Dryer won't start | Power issue, door not closed, start button not pressed | Check power supply, ensure door closed, press start firmly |
Clothes not drying | Lint filter clogged, vent blocked, overloaded | Clean lint filter, check vent system, reduce load size |
Overheating | Vent blockage, thermostat issue | Clean vent system, contact service if problem persists |
No heat (Gas models) | Gas supply off, igniter issue | Check gas supply, contact service for igniter problems |
Excessive vibration | Unbalanced load, uneven floor | Redistribute load, level the dryer |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact service
- PF: Power failure - Reset unit after power restoration
Manual Downloads
Current Model Manuals
WM4000HWA
4.5 cu. ft. Smart Washer
DLEX4000W
7.4 cu. ft. Electric Dryer
DLGX4001W
7.4 cu. ft. Gas Dryer
WM3900HWA
4.5 cu. ft. Washer