Installation Guide
Tools Needed:
- Measuring tape
- Level
- Screwdrivers (flat and Phillips)
- Drill (if wall mounting)
- Pencil for marking
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and access to electrical outlet.
- Clear Surrounding Area: Ensure minimum 10cm clearance on top, sides, and back for proper ventilation.
- Check Power Requirements: Verify electrical outlet meets requirements (230V, 50Hz, 13A).
- Position the Microwave: Place on a stable, heat-resistant surface away from heat sources.
- Install Ventilation: For built-in models, ensure proper external ventilation system is installed.
- Connect to Power: Plug into a dedicated grounded electrical outlet. Do not use extension cords.
- Initial Setup: Install the turntable and run a test cycle to ensure proper operation.
Specifications
| Model Series | MHES2238B |
| Type | Smart Inverter Microwave Oven |
| Color | Black Stainless Steel |
| Capacity | 38 Liters |
| Power Output | 1200W (Microwave) |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | A+ (Energy Efficient) |
| Cooking Programs | 15 Auto Cook Menus |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 52 x 59 x 48 cm |
| Weight | 28 kg |
| Turntable Diameter | 34.5 cm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 8 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Smart Inverter Technology
LG's Smart Inverter technology delivers precise, even cooking power for consistent results, from delicate defrosting to powerful heating.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cooking progress, download recipes, and receive completion alerts.
EasyClean Interior
Special ceramic enamel interior resists stains and makes cleaning effortless, while the removable turntable is dishwasher safe.
Sensor Cooking
Advanced humidity sensors automatically adjust cooking time and power for perfect results every time, eliminating guesswork.
Multi-Stage Cooking
Program up to 3 different cooking stages automatically, allowing complex recipes to be prepared with single-touch operation.
Eco Mode
Energy-saving mode reduces standby power consumption by up to 50%, helping to lower electricity bills and environmental impact.
Cooking Programs Explained
Popcorn
Automatically detects and pops popcorn to perfection without burning
Beverage
Heats drinks to ideal serving temperature without overheating
Potato
Cooks potatoes evenly from inside out for fluffy results
Pizza
Reheats pizza with crisp crust and melted cheese
Frozen Vegetable
Defrosts and cooks frozen vegetables while preserving nutrients
Chicken
Cooks chicken pieces evenly without drying out
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, power issue | Ensure door is fully closed, check power supply and outlet |
| Uneven cooking | Turntable not rotating, overloaded | Check turntable installation, reduce food quantity |
| Sparking inside | Metal objects, damaged interior | Remove metal objects, check for interior damage |
| Display not working | Power surge, control panel issue | Reset circuit breaker, contact service if persistent |
| Unusual noises | Turntable obstruction, fan issue | Check for obstructions, ensure proper ventilation |
| Food not heating | Magnetron issue, power setting incorrect | Check power settings, contact service center |
Error Codes
- E1: Temperature sensor error - Check ventilation, allow to cool
- E2: Communication error - Reset microwave, check Wi-Fi connection
- E3: Door switch error - Ensure door is properly closed
- E4: Magnetron error - Contact service center
- E5: Humidity sensor error - Clean sensor area, reset unit
- E6: Turntable motor error - Check for obstructions, reset
Manual Downloads
Current Model Manuals
MHES2238B
38L Smart Inverter Microwave
MHES2242B
42L ThinQ Microwave
MHES2138S
38L Stainless Steel
MHES2238W
38L White Microwave
Popular Previous Models
MH6540SAR
40L Smart Inverter
MH6335BPR
33L Black Microwave
MH6145BPR
45L Family Microwave
MH6535CGR
35L Compact Microwave