Installation Guide
Tools Needed:
- Drill with hole saw attachment
- Level
- Screwdrivers (flat and Phillips)
- Adjustable wrench
- Tape measure
- Vacuum gauge
Step-by-Step Installation
- Choose Installation Location: Select a location with proper wall support, away from direct sunlight and heat sources.
- Install Mounting Bracket: Secure the mounting bracket to the wall using appropriate anchors and screws.
- Create Wall Opening: Drill a hole through the wall for refrigerant lines and electrical connections.
- Connect Refrigerant Lines: Connect the indoor and outdoor units with refrigerant lines, ensuring proper insulation.
- Electrical Connection: Connect to a dedicated 220V circuit with proper grounding. Follow local electrical codes.
- Drainage Setup: Install the condensate drain line with proper slope for water drainage.
- Vacuum and Charge: Evacuate the system and charge with refrigerant according to manufacturer specifications.
- Test Operation: Power on the unit and test all functions including cooling, heating, and fan modes.
Specifications
| Model Series | ARTCOOL Series |
| Type | Split System Air Conditioner |
| Color | Platinum / White |
| Cooling Capacity | 12,000 BTU/h |
| Heating Capacity | 13,000 BTU/h |
| Noise Level | 19 dB (Quietest Operation) |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | A+++ (Most Efficient) |
| Power Requirements | 220-240V, 50/60Hz |
| Dimensions Indoor Unit (HxWxD) | 29.5 x 99.8 x 21.5 cm |
| Dimensions Outdoor Unit (HxWxD) | 54 x 79.5 x 29 cm |
| Refrigerant | R32 Eco-Friendly |
Warranty Information
- Full Warranty: 2 years parts and labor
- Compressor Warranty: 10 years on inverter compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Inverter Compressor
LG's advanced Dual Inverter compressor provides precise temperature control, faster cooling, and up to 70% energy savings compared to conventional compressors.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperature, set schedules, and monitor energy usage from anywhere.
4-Way Air Deflection
Four-way air deflection system ensures even cooling throughout the room with customizable airflow direction and wide coverage.
Auto Clean Function
Automatically dries the indoor unit after use to prevent mold and bacteria growth, maintaining clean air and optimal performance.
Quiet Operation
Advanced noise reduction technology ensures whisper-quiet operation as low as 19 dB, perfect for bedrooms and quiet spaces.
Energy Saving Mode
Intelligent energy saving mode automatically adjusts operation to maintain comfort while minimizing power consumption.
Smart Control Features
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free voice control
Smart Diagnosis
Automatically detects issues and provides troubleshooting guidance through the app
Energy Monitoring
Track real-time energy consumption and receive optimization suggestions
Geofencing
Automatically adjusts temperature based on your location for optimal comfort and efficiency
Smart Scheduling
Create custom schedules for different times of day and days of the week
Remote Diagnostics
Service technicians can remotely diagnose issues for faster resolution
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| AC won't turn on | Power issue, remote control batteries dead | Check power supply, replace remote batteries, check circuit breaker |
| Poor cooling performance | Dirty filters, low refrigerant, blocked airflow | Clean filters, check for obstructions, contact service for refrigerant check |
| Water leaking indoors | Clogged drain pipe, improper installation | Clear drain pipe, ensure proper slope and installation |
| Unusual noises | Loose parts, foreign objects, fan issues | Check for loose components, remove obstructions, contact service |
| Wi-Fi connection issues | Network problems, incorrect setup | Check router connection, reinstall ThinQ app, reset network settings |
| Frozen evaporator coil | Dirty filters, low refrigerant, airflow issues | Clean filters, defrost unit, check refrigerant levels |
Error Codes
- CH/O: Temperature sensor error - Check indoor temperature sensor
- E1/E2: Communication error - Check wiring between indoor and outdoor units
- F1/F2: Indoor coil sensor error - Check evaporator temperature sensor
- P1/P2: Outdoor coil sensor error - Check condenser temperature sensor
- U4: System communication error - Check main PCB and connections
- J1/J2: Pressure sensor error - Check refrigerant pressure sensors
Manual Downloads
Current Model Manuals
ARTCOOL 12000
12,000 BTU ThinQ AC
ARTCOOL 18000
18,000 BTU ThinQ AC
ARTCOOL 24000
24,000 BTU ThinQ AC
ARTCOOL 36000
36,000 BTU ThinQ AC
Popular Previous Models
ARTCOOL 9000
9,000 BTU Smart AC
DUALCOOL 12000
12,000 BTU Inverter AC
STANDARD 18000
18,000 BTU Standard AC
ARTCOOL 15000
15,000 BTU Wi-Fi AC