lg washtower manual troubleshooting pdf

User Manual & Troubleshooting Guide

Washtower Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washtower unit.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washtower: Adjust the leveling legs to ensure the washtower is level from front to back and side to side.
  7. Test Run: Run the washtower through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WT7300CW / WT7300CV
Type Washtower Stacked Laundry Center
Color White / Graphite Steel
Washer Capacity 5.0 cu. ft.
Dryer Capacity 7.4 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Touch Controls with LCD Display
Energy Rating A+++ (Most Efficient)
Water Consumption 8,500 L/year
Power Requirements 240V, 60Hz, 30A
Dimensions (HxWxD) 195 x 69 x 78 cm
Weight 145 kg
Max Spin Speed 1300 RPM

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

Direct Drive Motor

LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.

Inverter Heat Pump Dryer

Energy-efficient heat pump technology uses less energy while providing gentle drying at lower temperatures, perfect for all fabric types.

6 Motion DD Technology

Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.

Steam Technology

Steam technology helps to remove tough stains, reduce allergens, and minimize wrinkles, leaving clothes fresh and hygienically clean.

SmartThinQ Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

TurboWash™ 360°

This feature saves time without compromising cleaning performance, washing a full load in just 30 minutes using powerful jet sprays and optimized drum rotations.

Washtower Benefits

Space Saving

Stacked design saves valuable floor space in smaller laundry areas

Single Unit

Washer and dryer combined into one seamless unit with matching controls

Easy Transfer

Conveniently transfer clothes from washer to dryer without carrying baskets

Modern Design

Sleek, contemporary appearance with coordinated finishes

Energy Efficient

Heat pump dryer technology uses significantly less energy

Quiet Operation

Advanced noise reduction technology for peaceful laundry days

Troubleshooting

Problem Possible Cause Solution
Washtower won't start Power issue, door not closed properly Check power supply, ensure door is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect program Reduce load size, use correct detergent, select appropriate program
Water not draining Drain hose clogged or kinked Check drain hose for obstructions or kinks, clean filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises Foreign objects in drum, unbalanced load Check for foreign objects, redistribute load evenly
Vibration during spin Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed
Dryer not heating Power issue, thermal fuse blown, heating element failure Check power supply, reset thermal fuse, contact service for heating element
Clothes not drying Overloading, lint filter clogged, improper venting Reduce load size, clean lint filter, check dryer venting

Error Codes

  • IE: Water supply issue - Check water supply and inlet valve
  • OE: Drain issue - Check drain hose and pump
  • FE: Flooding detected - Check for leaks and water supply
  • LE: Motor issue - Contact service center
  • dE: Door not closed properly - Ensure door is fully closed
  • UE: Unbalanced load - Redistribute clothes and restart
  • tE: Temperature sensor error - Contact service center
  • HE: Heater error - Check heating element and thermal fuse

Manual Downloads

Current Washtower Models

WT7300CW

5.0 cu. ft. Washer / 7.4 cu. ft. Dryer

WT7300CV

5.0 cu. ft. Washer / 7.4 cu. ft. Dryer

WT7400CW

5.2 cu. ft. Washer / 7.4 cu. ft. Dryer

WT7400CV

5.2 cu. ft. Washer / 7.4 cu. ft. Dryer

Popular Previous Models

WT7100CW

4.5 cu. ft. Washer / 7.4 cu. ft. Dryer

WT7200CW

4.8 cu. ft. Washer / 7.4 cu. ft. Dryer

WT1501CW

4.5 cu. ft. Washer / 7.4 cu. ft. Dryer

WT1601CV

4.8 cu. ft. Washer / 7.4 cu. ft. Dryer

Note: For models not listed here, please visit the LG Support Website for complete documentation.