Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the WashTower unit.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 230V, 50Hz, AC only outlet. Do not use an extension cord.
- Level the WashTower: Adjust the leveling legs to ensure the unit is level from front to back and side to side.
- Test Run: Run both washer and dryer through complete cycles to check for leaks and proper operation.
Specifications
| Model Series | WM4000HWA / DLEX4000W |
| Type | Stacked Washer and Dryer Combo |
| Color | White / Graphite Steel |
| Washer Capacity | 10.5 kg |
| Dryer Capacity | 9 kg |
| Noise Level (Wash/Spin) | 52 dB / 68 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 8,900 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 173 x 60 x 67 cm |
| Weight | 118 kg |
| Max Spin Speed | 1400 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service Australia at 1300 542 273 or visit LG.com/au
Key Features
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
Inverter Heat Pump Dryer
Energy-efficient heat pump technology uses less energy while providing gentle drying at lower temperatures, perfect for all fabric types.
6 Motion DD Technology
Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.
Steam Technology
Steam technology helps to remove tough stains, reduce allergens, and minimize wrinkles, leaving clothes fresh and hygienically clean.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
TurboWash™ 360°
This feature saves time without compromising cleaning performance, washing a full load in just 39 minutes using powerful jet sprays and optimized drum rotations.
WashTower Specific Features
Single Control Panel
Control both washer and dryer from one central touchscreen interface
Space Saving Design
Stacked design saves valuable floor space in Australian homes
Auto Dose
Automatically dispenses the perfect amount of detergent for each load
Dual Ventilation
Advanced ventilation system prevents moisture buildup and odors
Australian Standards
Compliant with all Australian electrical and water efficiency standards
Quick Drive
Complete wash and dry cycles in just 2 hours for ultimate convenience
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| WashTower won't start | Power issue, door not closed properly | Check power supply, ensure both doors are latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level the machine, ensure shipping bolts removed |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact LG service Australia
Manual Downloads
Australian WashTower Models
WM4000HWA
10.5kg WashTower Combo
WM3900HWA
10.5kg WashTower Graphite
WM3500HWA
9kg WashTower Combo
WM3200HWA
8.5kg WashTower White
Popular Australian Models
DLGX2651W
10.5kg Dryer Only
F4V909S2W
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WM3470HVA
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