Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | ThinQ Smart Series |
| Type | Front Load Washing Machine |
| Color | Titanium / Black / White |
| Capacity | 9-12 kg |
| Noise Level (Wash/Spin) | 52 dB / 68 dB |
| Control Type | Smart Touch Controls with LCD Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 8,500 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 85 x 60 x 59 cm |
| Weight | 71 kg |
| Max Spin Speed | 1400 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Smart Features Warranty: 1 year on ThinQ components
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
LG ThinQ Technology
Smart connectivity allows remote control, monitoring, and diagnostics through the LG ThinQ mobile app for ultimate convenience and control.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
AI DD Technology
Artificial Intelligence Direct Drive automatically detects fabric texture and weight to optimize washing motions for perfect cleaning results every time.
Smart Diagnosis
Advanced diagnostic system that can identify issues and provide solutions through the ThinQ app, reducing service calls and downtime.
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free control of your washing machine.
TurboWash™ 360°
Advanced washing technology that cleans thoroughly in just 39 minutes using multi-directional jet sprays and optimized drum motions.
ThinQ App Features
Remote Start/Stop
Start or stop wash cycles remotely from anywhere using your smartphone
Cycle Monitoring
Monitor cycle progress and receive notifications when cycles complete
Download Programs
Download additional wash programs and features directly to your machine
Energy Monitoring
Track energy and water consumption for better efficiency management
Diagnostic Alerts
Receive alerts for maintenance needs and potential issues
Usage Statistics
View detailed usage patterns and statistics for optimal laundry management
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| ThinQ app connection issues | Wi-Fi connectivity, app settings | Check Wi-Fi connection, restart app, ensure proper ThinQ setup |
| Washing machine won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- TE: ThinQ connection error - Check Wi-Fi and app settings
Manual Downloads
Current ThinQ Model Manuals
F4V9RYP2T
9.5kg ThinQ AI DD™ Washer
F4V7RYP2S
9.5kg ThinQ Steam Washer
F4V12RYP2T
12kg ThinQ AI Washer
F4V10RYP2W
10kg ThinQ White Washer
Popular ThinQ Series
F4V710S2W
10.5kg ThinQ DD Washer
F1296TD24
9kg ThinQ Smart Washer
F4V909S2W
9kg ThinQ Steam Washer
F4J8VNP2W
8kg ThinQ DD Washer