LG Washer Troubleshooting Manual Top Load

User Manual & Troubleshooting Guide

Top Load Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
  7. Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WT7300CW / WT7305CW
Type Top Load Washing Machine
Color White
Capacity 5.2 cu. ft.
Noise Level (Wash/Spin) 55 dB / 72 dB
Control Type Touch Controls with LED Display
Energy Rating ENERGY STAR® Certified
Water Consumption 12.5 gallons per cycle
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 44 x 27 x 28 inches
Weight 165 lbs
Max Spin Speed 1300 RPM

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

Direct Drive Motor

LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.

TurboDrum™ Technology

Combines the power of a pulsator with the gentleness of a rotating drum to provide superior cleaning with less tangling and damage to fabrics.

ColdWash™ Technology

Uses advanced technology to provide excellent cleaning performance with cold water, helping to save energy while protecting colors and fabrics.

SmartThinQ Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Allergiene™ Cycle

Uses steam technology to remove over 95% of common household allergens like dust mites and pet dander from fabrics.

TurboWash™ 360°

This feature saves time without compromising cleaning performance, washing a full load in just 30 minutes using powerful multi-directional water jets.

Wash Programs Explained

Normal

Standard wash cycle for everyday fabrics and average soil levels

Heavy Duty

Intensive cleaning for heavily soiled items like work clothes

Delicates

Gentle cycle for fragile fabrics requiring special care

Quick Wash

Fast cycle for lightly soiled items needing quick refresh

Bedding

Special cycle for large items like comforters and blankets

Sanitary

High-temperature cycle to eliminate bacteria and germs

Troubleshooting

Problem Possible Cause Solution
Washer won't start Power issue, lid not closed properly Check power supply, ensure lid is latched completely
Poor cleaning results Overloading, wrong detergent, incorrect water level Reduce load size, use HE detergent, select appropriate water level
Water not draining Drain hose clogged or kinked, pump filter blocked Check drain hose for obstructions, clean pump filter
Leaking water Overfilling, loose connections, damaged tub Check water level, ensure proper connections, inspect tub
Unusual noises Foreign objects in tub, unbalanced load, worn bearings Check for foreign objects, redistribute load, inspect bearings
Excessive vibration Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed
Water not filling Water supply valves closed, clogged inlet screens Check water valves, clean inlet water filters
Lid lock error Faulty lid lock mechanism, control board issue Check lid lock assembly, reset machine, contact service

Error Codes

  • IE: Water supply issue - Check water supply and inlet valve
  • OE: Drain issue - Check drain hose and pump
  • FE: Flooding detected - Check for leaks and water supply
  • LE: Motor issue - Contact service center
  • LE1: Motor overload - Reduce load size and restart
  • UE: Unbalanced load - Redistribute clothes and restart
  • TE: Temperature sensor error - Contact service center
  • PE: Pressure switch error - Check water level sensor

Maintenance Tips

Monthly Cleaning

Run cleaning cycle with washer cleaner to remove residue and prevent odors

Filter Cleaning

Clean drain pump filter every 3-6 months to prevent clogs

Detergent Use

Use only HE (High Efficiency) detergent to prevent oversudsing

Exterior Care

Wipe exterior with damp cloth, avoid abrasive cleaners

Manual Downloads

Current Top Load Models

WT7300CW

5.2 cu.ft. Smart Top Load Washer

WT7305CW

5.2 cu.ft. ThinQ Top Load Washer

WT7400CV

5.0 cu.ft. Top Load Washer

WT7900HWA

5.5 cu.ft. Top Load Washer

Popular Previous Models

WT5070CW

4.5 cu.ft. Top Load Washer

WT7100CW

5.0 cu.ft. Top Load Washer

WT1501CW

4.5 cu.ft. Top Load Washer

WT1101CW

3.5 cu.ft. Compact Top Load Washer

Note: For models not listed here, please visit the LG Support Website for complete documentation.