Maintenance Guide
Tools Needed:
- Soft cloths
- Mild detergent
- Vinegar or washing machine cleaner
- Soft brush
- Rubber gloves
Regular Maintenance Schedule
- Daily Maintenance: Wipe exterior surfaces with a damp cloth to remove dust and spills
- Weekly Maintenance: Clean door seal and glass, check for debris in detergent dispenser
- Monthly Maintenance: Run cleaning cycle with washing machine cleaner, inspect hoses
- Quarterly Maintenance: Deep clean detergent dispenser, check drain pump filter
- Annual Maintenance: Professional inspection of motor and internal components
- Drum Cleaning: Run empty hot cycle with vinegar monthly to prevent odor buildup
- Filter Maintenance: Clean drain pump filter every 3 months or as needed
Cleaning Procedures
Drum Cleaning | Monthly cleaning recommended |
Detergent Dispenser | Clean weekly to prevent clogging |
Door Seal | Wipe after each use, deep clean monthly |
Exterior Surfaces | Clean as needed with mild detergent |
Drain Pump Filter | Clean every 3 months |
Control Panel | Clean with dry cloth only |
Water Inlet Filters | Check and clean every 6 months |
Cleaning Products Recommendations
- Drum Cleaner: Use LG Drum Clean or equivalent washing machine cleaner
- Exterior Cleaner: Mild soap and water solution
- Stain Removal: Baking soda paste for stubborn stains
- Disinfectant: Diluted vinegar solution for mold prevention
For maintenance products, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Preventive Maintenance
Regular Inspection
Monthly visual inspection of hoses, connections, and seals to identify potential issues before they become major problems.
Proper Detergent Use
Use only HE (High Efficiency) detergent in recommended amounts to prevent buildup and maintain machine efficiency.
Load Management
Avoid overloading and maintain balanced loads to prevent excessive wear on motor and suspension components.
Water Quality
Regularly check water hardness and use water softener if needed to prevent mineral buildup in internal components.
Ventilation
Ensure proper ventilation around the washing machine to prevent moisture buildup and mold growth.
Professional Service
Schedule annual professional maintenance to ensure all components are functioning optimally.
Maintenance Schedule Explained
Daily Tasks
Wipe exterior, leave door ajar to air dry, check for leaks
Weekly Tasks
Clean detergent dispenser, wipe door seal, inspect hoses
Monthly Tasks
Run cleaning cycle, deep clean door seal, check filters
Quarterly Tasks
Clean drain pump filter, inspect electrical connections
Annual Tasks
Professional inspection, motor maintenance, full system check
As Needed
Address specific issues, replace worn parts, update software
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Musty odor | Moisture buildup, dirty drum | Run cleaning cycle, leave door open between uses |
Detergent residue | Overuse of detergent, clogged dispenser | Use correct detergent amount, clean dispenser |
Water not heating | Heating element issue, thermostat problem | Check heating system, contact service if needed |
Excessive vibration | Unlevel machine, worn suspension | Level the machine, check suspension components |
Poor cleaning | Clogged filters, wrong cycle selection | Clean filters, select appropriate wash cycle |
Leaking | Worn hoses, damaged seals | Inspect and replace hoses/seals as needed |
Maintenance Error Codes
- CE: Communication error - Check control board connections
- HE: Heating error - Check heating element and thermostat
- PE: Pressure sensor error - Check water level sensor
- TE: Temperature sensor error - Check temperature sensors
- FE: Motor error - Check motor and drive system
- AE: Water supply error - Check inlet valves and filters
Manual Downloads
Maintenance Manuals
Basic Maintenance
Daily and Weekly Procedures
Advanced Maintenance
Monthly and Quarterly Procedures
Troubleshooting Guide
Complete Problem Solving
Parts Catalog
Replacement Parts Reference
Specialized Guides
Cleaning Procedures
Detailed Cleaning Instructions
Winter Maintenance
Cold Weather Care Guide
Vacation Care
Extended Absence Procedures
Professional Service
Technician Reference Manual