Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WM3900HWA |
| Type | Front Load Washing Machine |
| Color | White / Graphite Steel |
| Capacity | 5.2 cu. ft. |
| Noise Level (Wash/Spin) | 52 dB / 68 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Most Efficient |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 39 x 27 x 30 inches |
| Weight | 205 lbs |
| Max Spin Speed | 1300 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
True Steam Technology
Advanced steam technology removes tough stains, reduces allergens, and refreshes clothes without washing, using less water and energy.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
Inverter Technology
The advanced inverter motor provides precise control over washing motions, resulting in better cleaning with less damage to fabrics and reduced energy consumption.
6 Motion DD Technology
Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.
TurboWash™ 360°
This feature saves time without compromising cleaning performance, washing a full load in just 30 minutes using powerful jet sprays and optimized drum rotations.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
True Steam Functions
Steam Refresh
Removes wrinkles and odors from lightly worn clothes in just 20 minutes
Allergy Care
Steam cycle reduces common allergens by over 95%
Sanitary Cycle
Steam and hot water combine to eliminate bacteria and germs
Stain Removal
Pre-treats tough stains with steam before washing cycle
Quick Steam
Steam-only cycle for quick refreshing of garments
Hybrid Dry
Combines steam and tumbling for faster, gentler drying
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Steam function not working | Water supply issue, steam generator problem | Check water supply, ensure steam settings are enabled |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| Steam smell | Mineral buildup, need cleaning | Run cleaning cycle, use descaling solution if needed |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- SE: Steam error - Check water level and steam generator
Manual Downloads
True Steam Model Manuals
WM3900HWA
5.2 cu.ft. True Steam Washer
WM4000HBA
4.5 cu.ft. True Steam Washer
WM4200HWA
4.8 cu.ft. ThinQ Steam Washer
WM3900HCA
5.2 cu.ft. Graphite Steam Washer
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