Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the WashTower unit.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 240V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the WashTower: Adjust the leveling legs to ensure the unit is level from front to back and side to side.
- Test Run: Run both washer and dryer through complete cycles to check for leaks and proper operation.
Specifications
| Model Series | WM6700HVA |
| Type | Washer + Dryer Combo |
| Color | Black Stainless Steel |
| Washer Capacity | 5.2 cu. ft. |
| Dryer Capacity | 9.0 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 8,500 L/year |
| Power Requirements | 240V, 60Hz, 30A |
| Dimensions (HxWxD) | 190 x 69 x 79 cm |
| Weight | 145 kg |
| Max Spin Speed | 1300 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
All-in-One Design
The WashTower combines a front-load washer and electric dryer in a single, space-saving unit with a single control panel for both appliances.
ThinQ Technology
Smart connectivity allows remote control, cycle monitoring, and custom settings via the LG ThinQ app on your smartphone or tablet.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability.
Steam Technology
Steam technology in both washer and dryer helps to remove tough stains, reduce allergens, and minimize wrinkles, leaving clothes fresh and hygienically clean.
TurboWash™ 360°
This feature saves time without compromising cleaning performance, washing a full load in just 30 minutes using powerful jet sprays and optimized drum rotations.
Sensor Dry System
The dryer automatically senses moisture levels and adjusts drying time accordingly, preventing over-drying and saving energy.
Smart Features
Remote Start
Start wash or dry cycles remotely using the ThinQ app from anywhere
Cycle Monitoring
Monitor cycle progress and receive notifications when cycles are complete
Diagnostics
Smart diagnostics can identify issues and provide troubleshooting guidance
Software Updates
Receive automatic software updates with new features and improvements
Energy Monitoring
Track energy and water usage through the ThinQ app
Voice Control
Compatible with Google Assistant and Amazon Alexa for voice commands
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| WashTower won't start | Power issue, door not closed properly | Check power supply, ensure both doors are latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use HE detergent, select appropriate program |
| Clothes not drying properly | Overloading, lint filter clogged, incorrect settings | Reduce load size, clean lint filter, use sensor dry setting |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| Wi-Fi connection issues | Network problems, incorrect setup | Check network connection, re-run ThinQ setup process |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact service center
Manual Downloads
Current Model Manuals
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WM6900HVA
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WM4000HBA
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