Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the WashTower unit.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 240V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the WashTower: Adjust the leveling legs to ensure the unit is level from front to back and side to side.
- Test Run: Run both washer and dryer through complete cycles to check for leaks and proper operation.
Specifications
| Model Series | WM6900H*A |
| Type | Washer & Dryer Combo |
| Color | Black Stainless / White |
| Washer Capacity | 5.0 cu. ft. |
| Dryer Capacity | 7.4 cu. ft. |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 8,200 L/year |
| Power Requirements | 240V, 60Hz, 30A |
| Dimensions (HxWxD) | 185 x 69 x 79 cm |
| Weight | 145 kg |
| Max Spin Speed | 1300 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
ThinQ Technology
Smart connectivity allows remote control and monitoring via smartphone app, with voice control compatibility and cycle optimization.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability.
TurboSteam™
Steam technology helps to remove tough stains, reduce allergens, and refresh clothes without washing, saving time and energy.
AI DD™
Artificial Intelligence Direct Drive senses fabric texture and load size to automatically select the optimal washing motion and cycle time.
Dual Inverter Heat Pump
Energy-efficient heat pump dryer technology uses less energy while providing gentle drying at lower temperatures.
Center Control™
Easy-to-reach control panel positioned at optimal height for comfortable operation without bending or stretching.
Smart Features
Remote Start
Start cycles remotely using the ThinQ app from anywhere
Cycle Monitoring
Monitor cycle progress and receive completion alerts
Diagnostics
Smart diagnostics can identify issues and suggest solutions
Voice Control
Compatible with Google Assistant and Amazon Alexa
Software Updates
Receive automatic software updates with new features
Energy Monitoring
Track energy and water usage through the app
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| WashTower won't start | Power issue, door not closed properly | Check power supply, ensure both doors are latched completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use HE detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Clothes not drying properly | Overloading, lint filter clogged, incorrect settings | Reduce load size, clean lint filter, select proper drying cycle |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| Wi-Fi connection issues | Network problems, incorrect setup | Check network connection, re-run ThinQ setup process |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact service center
Manual Downloads
Current Model Manuals
WM6900H*A
ThinQ WashTower Combo
WM6500H*A
ThinQ WashTower Steam
WM6700H*A
ThinQ WashTower AI
WM6800H*A
ThinQ WashTower Black
Popular Previous Models
WM5500H*A
WashTower Standard
WM5000H*A
WashTower White
WM4500H*A
WashTower Compact
WM4000H*A
WashTower Basic