Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | TWM9HPS2T |
| Type | Top Load Washing Machine |
| Color | Silver / White |
| Capacity | 9.0 kg |
| Noise Level (Wash/Spin) | 55 dB / 72 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | A++ (Highly Efficient) |
| Water Consumption | 8,500 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 95 x 60 x 55 cm |
| Weight | 45 kg |
| Max Spin Speed | 1200 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
ThinQ Technology
Smart connectivity allows remote control and monitoring via smartphone app, cycle customization, and firmware updates for optimal performance.
TurboDrum Technology
Advanced water circulation system creates powerful water streams that penetrate fabrics deeply for superior cleaning performance in top load configuration.
6 Motion DD Technology
Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.
Smart Diagnosis
Automatically detects and diagnoses issues, providing error codes and troubleshooting guidance through the ThinQ app for quick resolution.
Quick Wash
Special quick wash cycle cleans lightly soiled clothes in just 15-30 minutes, saving time and energy while maintaining cleaning effectiveness.
Wash Programs
Cotton
Standard program for cotton fabrics with adjustable temperature and spin speed
Synthetic
Gentle program for synthetic fabrics with reduced mechanical action
Delicates
Extra gentle cycle for delicate fabrics like silk and lace with low spin speed
Wool
Special program for woolen items that prevents shrinking and felting
Quick 30
Fast washing program for lightly soiled items completed in 30 minutes
Bedding
Special program for large items like duvets and blankets with extra rinse
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine won't start | Power issue, lid not closed properly | Check power supply, ensure lid is closed completely |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Overfilling, loose connections, damaged tub | Check water level, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| Vibration during spin | Unbalanced load, uneven floor, improper installation | Redistribute load, level the machine, check installation |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- LE1: Lid lock issue - Ensure lid is properly closed and locked
- UE: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
TWM9HPS2T
9.0kg ThinQ Top Load Washer
TWM8HPS2T
8.0kg ThinQ Top Load Washer
TWM7HPS2S
7.0kg ThinQ Top Load Washer
TWM9HPS2W
9.0kg White Top Load Washer
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