LG ThinQ Washing Machine Manual Error Codes

Error Code Reference Guide

All ThinQ Models

Common Error Codes

Error Code Description Solution
dE / dE1 / dE2 Door Lock Error - Door not closing properly Ensure door is fully closed, check for obstructions, reset machine
UE / UE1 Unbalanced Load - Load distribution issue Redistribute clothes evenly, reduce load size, restart cycle
OE / OE1 / OE2 Drain Error - Water drainage problem Check drain hose for kinks/clogs, clean drain filter, ensure proper installation
IE / IE1 / IE2 Water Supply Error - Insufficient water supply Check water valves are open, inspect water hoses, clean inlet filters
FE / FE1 / FE2 Flooding Error - Water leakage detected Check for leaks, ensure proper hose connections, contact service if persistent
LE / LE1 Motor Error - Direct Drive motor issue Unplug for 10 minutes, restart. If persists, contact LG service
Important: Always unplug the washing machine before attempting any troubleshooting. For complex errors, contact LG Customer Service.

Motor Error Codes

LE1 Motor Hall Sensor Error - Position detection failure
LE2 Motor Communication Error - PCB communication issue
LE3 Motor Overcurrent Error - Electrical overload protection
LE4 Motor Lock Error - Mechanical obstruction in motor
LE5 Motor Overheat Error - Temperature protection activated
LE6 Motor Speed Error - RPM outside normal range

Motor Error Troubleshooting Steps

  1. Power Reset: Unplug the washing machine for 10 minutes, then restart
  2. Check Load: Ensure load is balanced and not exceeding capacity
  3. Inspect Drum: Check for foreign objects obstructing drum movement
  4. Professional Service: If error persists, contact authorized LG service center

Direct Drive Motor Protection

LG's Direct Drive motor includes multiple protection systems that automatically trigger error codes to prevent damage to the motor and other components.

Water System Error Codes

IE1 - No Water Flow

Water not entering the machine. Check water supply valves, hoses, and inlet filters for blockages.

IE2 - Slow Water Fill

Water entering too slowly. Low water pressure or partially clogged filters. Clean inlet filters and check water pressure.

IE3 - Overfill Protection

Water level too high. Pressure switch or water valve malfunction. May require professional service.

IE4 - Water Temperature Error

Heating system malfunction. Check temperature sensors and heating elements.

IE5 - Water Valve Error

Water inlet valve failure. Valve not opening/closing properly. Replacement may be necessary.

IE6 - Water Level Sensor

Pressure sensor malfunction. Incorrect water level detection. Professional diagnosis required.

Water Error Quick Fixes

  • Ensure both hot and cold water valves are fully open
  • Check water hoses for kinks or damage
  • Clean water inlet filters monthly
  • Verify adequate water pressure (20-116 psi)
  • Use recommended detergents only

Drain System Error Codes

Error Code Specific Issue Immediate Action
OE1 Drain Timeout - Water not draining within expected time Check drain hose for obstructions, ensure proper installation height
OE2 Drain Pump Error - Pump not operating correctly Clean drain pump filter, check for foreign objects in pump
OE3 Drain Sensor Error - Water level detection issue during drain Reset machine, check pressure sensor connections
OE4 Drain Blockage - Severe obstruction in drainage system Emergency drain procedure, clean all drainage paths
OE5 Drain Motor Error - Pump motor malfunction Professional service required for motor replacement
OE6 Drain Communication Error - PCB communication failure Power reset, if persists main control board may need service

Drain System Maintenance

Monthly Maintenance Steps:

  1. Clean drain pump filter (refer to user manual for location)
  2. Inspect drain hose for kinks or damage
  3. Ensure drain hose height is 60-100 cm from floor
  4. Run cleaning cycle with washing machine cleaner
  5. Check drain hose connection to standpipe

Sensor Error Codes

SE1 Temperature Sensor Error - Inaccurate water temperature reading
SE2 Pressure Sensor Error - Water level detection malfunction
SE3 Vibration Sensor Error - Unbalance detection system failure
SE4 Door Sensor Error - Door status detection issue
SE5 Motor Sensor Error - RPM and position sensing failure
SE6 Communication Error - Sensor to main board communication loss

Sensor Error Resolution

Power Cycle

Unplug for 10 minutes to reset all sensor systems and clear temporary errors

Visual Inspection

Check sensor connections and wiring for visible damage or disconnections

Factory Reset

Perform factory reset procedure (see specific model manual)

Professional Service

Sensor replacement requires certified LG technician for proper calibration

Note: Sensor errors often require professional diagnosis. Attempting self-repair may void warranty.

Manual Downloads

Error Code Manuals by Series

ThinQ F4V9 Series

9.5kg AI DD™ Error Codes

ThinQ F4V5 Series

9.5kg Steam Error Codes

ThinQ F4V7 Series

9.5kg ThinQ Error Codes

ThinQ WM Series

All WM Model Error Codes

Troubleshooting Guides

Quick Fix Guide

Common Error Solutions

Advanced Diagnostics

Technical Service Manual

Error Code Chart

Complete Error Reference

Maintenance Schedule

Preventative Care Guide

Support: For additional help with error codes, contact LG Customer Service at 1-800-243-0000 or visit LG Support Website