Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | WM4000HBA |
| Type | Front Load Washing Machine |
| Color | Black Stainless Steel |
| Capacity | 4.5 cu. ft. |
| Noise Level (Wash/Spin) | 52 dB / 68 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 39 x 27 x 30 inches |
| Weight | 185 lbs |
| Max Spin Speed | 1300 RPM |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
LG ThinQ Technology
Smart connectivity allows you to monitor and control your washer remotely, receive cycle completion alerts, and download new wash cycles.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability.
TurboWash™ 360°
Advanced cleaning technology that uses powerful multidirectional jets to thoroughly clean clothes in less time while using less water.
ColdWash™ Technology
Provides effective cleaning in cold water, saving energy while still removing tough stains and keeping colors vibrant.
Allergiene™ Cycle
Uses steam technology to remove over 95% of common household allergens like dust mites and pet dander from fabrics.
6 Motion DD Technology
Six different wash motions provide the optimal cleaning for any fabric type, from gentle handling to powerful stain removal.
Smart Features
Voice Control
Compatible with Amazon Alexa and Google Assistant for hands-free operation
Smart Diagnosis
Quickly diagnose issues through the LG ThinQ app for faster troubleshooting
Cycle Download
Download additional wash cycles as they become available for enhanced functionality
Usage Monitoring
Track energy and water usage to optimize efficiency and reduce utility costs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't connect to Wi-Fi | Network issues, incorrect setup | Check network connection, ensure proper ThinQ app setup |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use HE detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Leaking water | Door not sealed, overfilling, loose connections | Check door seal, ensure proper detergent amount, check connections |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
| ThinQ app not working | App update needed, connectivity issues | Update ThinQ app, check phone connectivity, restart app |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Communication error - Check ThinQ connection
Manual Downloads
WM4000HBA Series Manuals
WM4000HBA
4.5 cu.ft. ThinQ Washer
WM4000HWA
4.5 cu.ft. White ThinQ Washer
WM4200HBA
4.5 cu.ft. Advanced ThinQ
WM3900HWA
4.3 cu.ft. ThinQ Washer
Related ThinQ Models
WM3400CW
4.5 cu.ft. Smart Washer
WM3700HVA
4.5 cu.ft. Graphite Steel
WM3900HWA
4.3 cu.ft. White ThinQ
WM4000HCA
4.5 cu.ft. Black ThinQ