Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | TQ9RYP2T |
| Type | Front Load Smart Washing Machine |
| Color | Graphite Steel / Black |
| Capacity | 10.5 kg |
| Noise Level (Wash/Spin) | 50 dB / 68 dB |
| Control Type | Smart Touch Controls with LED Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 8,500 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 87 x 60 x 59 cm |
| Weight | 72 kg |
| Max Spin Speed | 1400 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
SmartThinQ Technology
Advanced Wi-Fi connectivity allows remote control via smartphone app, cycle monitoring, program downloads, and smart diagnosis features for troubleshooting.
AI Direct Drive
Artificial intelligence optimizes washing motions based on fabric type and soil level, providing superior cleaning while protecting your clothes.
Smart Diagnosis
Automatically detects issues and provides error codes for quick troubleshooting, reducing service calls and downtime.
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free operation and status updates.
TurboWash 360°
Advanced washing technology that cleans full loads in under 60 minutes using multi-directional water jets.
Smart Pairing
Automatically pairs with compatible LG dryers for optimized wash and dry cycles.
Smart Features Explained
Remote Start
Start cycles remotely via smartphone app from anywhere
Cycle Monitoring
Monitor cycle progress and receive completion alerts
Software Updates
Automatic software updates for new features and improvements
Energy Monitoring
Track energy and water usage for cost savings
Custom Programs
Download additional wash programs for specific needs
Maintenance Alerts
Receive notifications for filter cleaning and maintenance
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Smart features not working | Wi-Fi connection lost, app issues | Check Wi-Fi connection, restart app, reconnect to network |
| App connection failure | Network issues, server maintenance | Check internet connection, restart router, update app |
| Voice control not responding | Device compatibility, network issues | Check device compatibility, ensure proper setup with assistant |
| Smart diagnosis error | Sensor malfunction, software glitch | Restart machine, update software, contact support if persistent |
| Remote start not working | App connectivity, safety lock engaged | Check app connection, ensure door is properly closed |
| Software update failed | Network instability, insufficient storage | Ensure stable connection, restart update process |
Smart Error Codes
- SE: Smart Error - Check Wi-Fi connection and restart
- AE: App Error - Update or reinstall ThinQ app
- WE: Wi-Fi Error - Check router and reconnect
- VE: Voice Control Error - Reconfigure voice assistant
- DE: Diagnosis Error - Run smart diagnosis again
- UE: Update Error - Check internet and retry update
Manual Downloads
Current ThinQ Models
TQ9RYP2T
10.5kg AI ThinQ Washer
TQ8RYP2T
8.5kg ThinQ Washer
TQ7RYP2S
7.5kg Compact ThinQ
TQ9RYP2W
10.5kg White ThinQ
Previous Smart Models
WM3900HWA
4.5 cu.ft. Smart Washer
WM4000HWA
5.0 cu.ft. ThinQ Washer
WM4200HWA
4.8 cu.ft. Compact Smart
WM9000HVA
5.8 cu.ft. Premium ThinQ