Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from both washer and dryer.
- Connect Water Supply: Connect hot and cold water supply lines to the washer's water inlet valves.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect washer to 120V outlet and dryer to 240V outlet as required.
- Level the Units: Adjust the leveling legs to ensure both units are level from front to back and side to side.
- Wi-Fi Setup: Connect both units to your home Wi-Fi network for ThinQ functionality.
- Test Run: Run both units through a complete cycle to check for proper operation.
Specifications
| Model Series | WM4000HWA / DLEX4000W |
| Type | Front Load Washer and Electric Dryer |
| Color | White |
| Washer Capacity | 4.5 cu. ft. |
| Dryer Capacity | 7.4 cu. ft. |
| Noise Level | Washer: 53 dB / Dryer: 65 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Washer Power Requirements | 120V, 60Hz, 15A |
| Dryer Power Requirements | 240V, 60Hz, 30A |
| Dimensions (HxWxD) | Washer: 39 x 27 x 32 in / Dryer: 39 x 27 x 32 in |
| Weight | Washer: 185 lbs / Dryer: 125 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Drum Warranty: 10 years on stainless steel drum
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
LG ThinQ Technology
Smart connectivity allows remote control, cycle monitoring, and diagnostics through the LG ThinQ app on your smartphone or tablet.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts, reducing noise and vibration while increasing reliability.
TurboSteam™ Technology
Refresh clothes and reduce wrinkles using steam cycles in both washer and dryer for professional-looking results.
Sensor Dry System
Automatically detects moisture levels and adjusts drying time to prevent over-drying and save energy.
6 Motion DD Technology
Six different wash motions provide optimal cleaning for any fabric type, from gentle handling to powerful cleaning.
Wi-Fi Enabled
Connect to your home network for remote control, cycle downloads, and firmware updates.
Smart ThinQ Features
Remote Start
Start cycles remotely from your smartphone or voice assistant
Cycle Monitoring
Monitor cycle progress and receive completion alerts
Diagnostics
Smart diagnosis feature helps troubleshoot issues
Software Updates
Automatic firmware updates for new features and improvements
Energy Monitoring
Track energy and water usage through the app
Voice Control
Compatible with Amazon Alexa and Google Assistant
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Units won't connect to Wi-Fi | Network issues, incorrect password | Check network connection, ensure correct Wi-Fi password |
| App not connecting to units | Bluetooth disabled, app permissions | Enable Bluetooth, check app permissions, restart app |
| Poor cleaning results | Overloading, wrong detergent | Reduce load size, use HE detergent |
| Clothes not drying completely | Overloading, lint filter clogged | Reduce load size, clean lint filter |
| Error codes on display | Various system issues | Refer to error code section below |
| Vibration during operation | Unbalanced load, uneven floor | Redistribute load, level the units |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- tE: Temperature sensor error - Contact service center
- UE: Unbalanced load - Redistribute clothes and restart
Manual Downloads
Current Model Manuals
WM4000HWA
4.5 cu. ft. ThinQ Washer
DLGX4001W
7.4 cu. ft. ThinQ Dryer
WM4200HWA
4.5 cu. ft. Steam Washer
DLGX4201W
7.4 cu. ft. Steam Dryer
Popular Previous Models
WM3900HWA
4.5 cu. ft. ThinQ Washer
DLGX3901W
7.3 cu. ft. ThinQ Dryer
WM3700HWA
4.5 cu. ft. Smart Washer
DLGX3701W
7.3 cu. ft. Smart Dryer