Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Assemble Stand: Attach the TV stand according to the included instructions, ensuring all screws are tightened securely.
- Choose Location: Place on a stable, level surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and sound systems.
- Network Connection: Connect to Wi-Fi or Ethernet for ThinQ smart features and streaming services.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and account setup.
Specifications
| Model Series | OLED65C3PUA / 65NANO80UPA |
| Display Technology | OLED / NanoCell |
| Screen Size | 55" / 65" / 77" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | webOS 23 with ThinQ AI |
| Audio Output | 40W (20W Woofer + 10W x 2) |
| Connectivity | 4x HDMI 2.1, 3x USB, Ethernet, Wi-Fi 6 |
| Power Consumption | 130W (Typical) |
| Dimensions (with stand) | 142.9 x 87.4 x 30.5 cm (65") |
| Weight | 22.8 kg (65" without stand) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Panel Warranty: 2 years on OLED/LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
α9 Gen6 AI Processor
Advanced AI processor that optimizes picture and sound quality in real-time, providing superior image clarity and immersive audio experience.
ThinQ AI & Voice Control
Built-in Google Assistant and Amazon Alexa compatibility allows voice control of TV functions, smart home devices, and content search.
webOS Smart Platform
Intuitive smart TV platform with access to popular streaming services, customizable home dashboard, and Magic Remote functionality.
Dolby Vision & Atmos
Support for Dolby Vision HDR and Dolby Atmos audio creates cinematic experience with stunning visuals and immersive surround sound.
Gaming Optimizer
Dedicated gaming features including NVIDIA G-SYNC, AMD FreeSync, 1ms response time, and Game Dashboard for optimal gaming performance.
Filmmaker Mode
Automatically adjusts settings to display content as filmmakers intended, preserving original aspect ratios and frame rates.
Smart Features Explained
Magic Remote
Point, click, scroll, and voice control for intuitive navigation and content discovery
AI Sound Pro
Virtual 9.1.2 surround sound up-mixing for immersive audio from any content
Screen Share
Wirelessly mirror your smartphone, tablet, or laptop screen to the TV
Multi-view
Watch multiple content sources simultaneously with split-screen functionality
Home Dashboard
Centralized control for connected smart home devices and IoT appliances
Sports Alert
Get real-time scores and notifications for your favorite teams and games
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power connection, replace remote batteries, try power button on TV |
| No picture but sound works | Input source, backlight issue, cable connection | Check input source, verify HDMI cable connection, restart TV |
| Poor internet connection | Wi-Fi signal, router issues, network congestion | Check Wi-Fi signal strength, restart router, use Ethernet connection |
| Remote not working | Batteries, pairing issue, IR sensor blocked | Replace batteries, re-pair Magic Remote, ensure clear path to IR sensor |
| Audio issues | Sound settings, external speaker connection, content format | Check sound settings, verify external speaker connections, test different content |
| Apps not loading | Internet connection, app updates, cache issues | Check internet, update apps, clear app cache, restart TV |
Error Codes
- ER-00: Power supply issue - Check power cable and outlet
- ER-01: Main board error - Contact service center
- ER-02: T-Con board issue - Contact service center
- ER-03: Panel communication error - Contact service center
- ER-04: Backlight failure - Contact service center
- ER-05: Software update failed - Retry update with stable internet
Manual Downloads
Current Model Manuals
OLED65C3PUA
65" OLED evo C3 Series
65NANO80UPA
65" NanoCell 80 Series
OLED77G3PUA
77" OLED G3 Gallery Series
55UQ7570PUJ
55" UHD 4K Smart TV
Popular Previous Models
OLED65C2PUA
65" OLED C2 Series
65NANO75UPA
65" NanoCell 75 Series
OLED55CXPTA
55" OLED CX Series
65UP8000PTA
65" UHD 4K UP8000