Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply (if applicable): Connect the water line to the water inlet valve for ice maker and water dispenser functionality.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Use a dedicated circuit.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set desired temperature and run initial ice maker cycle.
Specifications
| Model Series | LFXS28968S |
| Type | French Door 4-Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 19.2 cu. ft. |
| Freezer Capacity | 8.8 cu. ft. |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 683 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 348 lbs |
| Door Swing | Reversible Doors |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Linear Compressor Warranty: 10 years on linear compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Linear Compressor
LG's innovative Linear Compressor uses less energy while providing precise temperature control and enhanced reliability with fewer moving parts.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperatures, monitor energy usage, and receive alerts and diagnostics.
Door-in-Door®
Convenient access to frequently used items without opening the main refrigerator compartment, helping to save energy and maintain temperature.
InstaView™ Door-in-Door
Knock twice on the glass panel to see inside the refrigerator without opening the door, featuring LED lighting for clear visibility.
Craft Ice™
Automatically produces spherical ice balls that melt slower than conventional ice cubes, perfect for cocktails and beverages.
Smart Cooling Plus™
Multiple sensors and vents maintain ideal temperature and humidity levels throughout the refrigerator for optimal food preservation.
Advanced Cooling Technologies
Fresh Balancer
Maintains optimal humidity levels in the crisper drawers to keep fruits and vegetables fresher longer
Glide N' Serve Drawer
Full-extension drawer with customizable temperature settings for meats, deli items, or beverages
Door Cooling+
Dedicated cooling vents in the doors ensure consistent temperature for items stored in door bins
Multi-Air Flow
Multiple cold air vents distribute cool air evenly throughout the refrigerator compartment
Smart Diagnosis
Automatically diagnoses issues and provides troubleshooting information via the ThinQ app
Energy Monitoring
Track energy consumption and receive tips for optimizing efficiency through the ThinQ app
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Water dispenser not working | Water supply issue, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply issue, ice maker turned off, clogged filter | Check water supply, ensure ice maker is on, replace water filter |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise source, secure items in refrigerator, contact service if persistent |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper installation |
| Display panel not working | Power issue, control board problem, child lock activated | Check power supply, reset refrigerator, check child lock settings |
Error Codes
- FF: Freezer Fan Error - Check for obstructions in freezer fan
- RF: Refrigerator Fan Error - Check for obstructions in refrigerator fan
- dF: Defrost System Error - Contact service center
- IE: Ice Maker Communication Error - Reset ice maker
- PS: Power Surge Error - Unplug for 5 minutes then restart
- CE: Communication Error - Reset refrigerator or contact service
Manual Downloads
Current Model Manuals
LFXS28968S
28 cu. ft. Smart InstaView Refrigerator
LFXS24623S
24 cu. ft. ThinQ Refrigerator
LRFVS3006S
30 cu. ft. French Door Refrigerator
LTCS24223S
24 cu. ft. Top Freezer Refrigerator
Popular Previous Models
LFX31925ST
31.5 cu. ft. French Door Refrigerator
LFXS30796D
30 cu. ft. Door-in-Door Refrigerator
LMXS30796S
30 cu. ft. InstaView Refrigerator
LRFVC2406S
24 cu. ft. Counter Depth Refrigerator