Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Washing Machine: Adjust the leveling legs to ensure the washing machine is level from front to back and side to side.
- Test Run: Run the washing machine through a complete cycle to check for leaks and proper operation.
Specifications
| Model Series | LGTQWM001 |
| Type | Front Load Washing Machine |
| Color | Graphite Steel / Black |
| Capacity | 10.5 kg |
| Noise Level (Wash/Spin) | 52 dB / 68 dB |
| Control Type | Smart Touch Controls with LED Display |
| Energy Rating | A+++ (Most Efficient) |
| Water Consumption | 8,900 L/year |
| Power Requirements | 230V, 50Hz, 10A |
| Dimensions (HxWxD) | 87 x 60 x 58 cm |
| Weight | 72 kg |
| Max Spin Speed | 1400 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
SmartThinQ Technology
Connect your washer to Wi-Fi for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
AI DD Technology
Artificial Intelligence Direct Drive technology automatically detects fabric weight and softness to optimize wash motions for perfect cleaning results.
Steam Technology
Steam technology helps to remove tough stains, reduce allergens, and minimize wrinkles, leaving clothes fresh and hygienically clean.
TurboWash™ 360°
This feature saves time without compromising cleaning performance, washing a full load in just 49 minutes using powerful jet sprays and optimized drum rotations.
Smart Diagnosis
Automatically detects and diagnoses issues, providing error codes and troubleshooting guidance through the ThinQ app.
Smart Control Features
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free operation
Remote Start
Start wash cycles remotely from your smartphone or tablet
Cycle Monitoring
Monitor remaining time and cycle progress from anywhere
Smart Alerts
Receive notifications when cycles complete or maintenance is needed
Energy Monitoring
Track energy and water consumption through the ThinQ app
Download Programs
Download additional wash programs and firmware updates
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washing machine won't start | Power issue, door not closed properly | Check power supply, ensure door is latched completely |
| Wi-Fi connection issues | Network problems, incorrect setup | Check router connection, re-run ThinQ setup process |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| App not connecting | Network issues, app permissions | Check internet connection, update ThinQ app, check permissions |
| Unusual noises | Foreign objects in drum, unbalanced load | Check for foreign objects, redistribute load evenly |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: ThinQ connection error - Check Wi-Fi and restart connection
Manual Downloads
Current Model Manuals
LGTQWM001
10.5kg ThinQ Washer
LGTQWM002
10.5kg ThinQ Steam Washer
LGTQWM003
9.5kg ThinQ Washer
LGTQWM004
12kg ThinQ Washer
Popular Previous Models
LGTQ910S2W
10.5kg ThinQ Washer
LGTQ909S2W
9kg ThinQ Steam Washer
LGTQ1296TD
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LGTQ8VNP2W
8kg ThinQ Washer