Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation (minimum 2 inches on sides and back).
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set initial temperature controls.
Specifications
| Model Series | LFXS28968S |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 69.875 x 35.75 x 36.625 inches |
| Weight | 326 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Linear Compressor Warranty: 10 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, and receive alerts from anywhere.
Linear Compressor
LG's innovative linear compressor provides precise temperature control, increased energy efficiency, and 10-year warranty for peace of mind.
Door-in-Door®
Convenient access to frequently used items without opening the main compartment, helping to maintain consistent temperature and save energy.
InstaView™ Door
Knock twice on the glass panel to see inside the refrigerator without opening the door, reducing cold air loss and energy consumption.
Craft Ice™
Automatically produces slow-melting spherical ice balls perfect for cocktails and entertaining.
Smart Cooling Plus™
Multiple sensors and vents maintain optimal humidity and temperature throughout the refrigerator for maximum food freshness.
Smart Storage Features
Adjustable Gallon Door Bins
Spacious bins designed to hold gallon-sized containers with adjustable heights for flexible storage
EZ Clean Glass Shelves
Tempered glass shelves that are easy to remove and clean, with spill protection edges
Fresh Balancer
Maintains optimal humidity in the crisper drawers to keep fruits and vegetables fresher longer
Glide N' Serve Drawer
Full-extension drawer perfect for storing deli items and entertaining platters
Door Cooling+
Dedicated cooling vents ensure consistent temperature in door compartments
Smart Freezer
Multiple organization options including baskets and dividers for efficient freezer storage
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too warm | Check power supply, ensure temperature settings are correct |
| Ice maker not working | Water supply issue, ice maker turned off | Check water supply line, ensure ice maker is activated |
| Water dispenser not working | Water filter clogged, water line issue | Replace water filter, check water line connections |
| Unusual noises | Normal operation sounds, items vibrating | Identify normal vs abnormal sounds, secure items inside |
| Condensation on exterior | High humidity, door not sealing properly | Check door seals, reduce room humidity |
| Display panel not working | Power issue, control lock activated | Check power supply, disable control lock feature |
Error Codes
- FF: Freezer Fan Error - Check for obstructions in freezer fan
- RF: Refrigerator Fan Error - Check for obstructions in refrigerator fan
- dF: Defrost Error - Contact service center
- IE: Ice Maker Error - Check ice maker assembly and water supply
- CE: Communication Error - Power cycle the refrigerator
- PE: Power Error - Check electrical connection and outlet
Manual Downloads
Current Model Manuals
LFXS28968S
28 cu. ft. Smart InstaView
LFXS28968D
28 cu. ft. Black Stainless
LFXS24623S
24 cu. ft. ThinQ Refrigerator
LRFVS3006S
30 cu. ft. French Door
Popular Previous Models
LFXS30796S
30 cu. ft. Door-in-Door
LFX31925S
31 cu. ft. French Door
LMXS30796S
30 cu. ft. Counter Depth
LTCS24223S
24 cu. ft. Top Freezer