Installation Guide
Tools Needed:
- Smartphone with ThinQ app
- Wi-Fi network credentials
- LG account login
- Compatible LG ThinQ devices
- Stable internet connection
Step-by-Step Installation
- Download ThinQ App: Install LG ThinQ app from Google Play Store or Apple App Store on your smartphone.
- Create LG Account: Register for an LG account or sign in with existing credentials.
- Connect to Wi-Fi: Ensure your smartphone is connected to the same Wi-Fi network as your ThinQ devices.
- Add Devices: Use the app to scan for and add compatible LG ThinQ devices to your network.
- Device Registration: Follow on-screen instructions to register each device with your LG account.
- Set Up Automation: Create custom automation routines and smart controls for connected devices.
- Test Connectivity: Verify all devices are properly connected and responding to app commands.
Specifications
| Platform Name | LG ThinQ |
| Compatibility | iOS, Android, Web |
| Supported Devices | Smart TVs, Refrigerators, Washers, Dryers, ACs |
| Connectivity | Wi-Fi, Bluetooth, NFC |
| Voice Control | Google Assistant, Amazon Alexa |
| Cloud Storage | LG Cloud Services |
| Security | End-to-end encryption |
| Languages | English, Spanish, French, German, Korean |
| Update Frequency | Automatic monthly updates |
Warranty Information
- App Warranty: 1 year software support
- Cloud Services: 2 years included subscription
- Technical Support: 24/7 online support available
For technical support, contact LG Customer Service at 1-800-243-0000 or visit LG ThinQ Support
Key Features
Smart Home Control
Control all your compatible LG appliances and devices from a single app interface with intuitive controls and real-time status monitoring.
Voice Integration
Seamlessly integrate with Google Assistant and Amazon Alexa for hands-free voice control of your LG smart home devices.
Energy Monitoring
Track energy consumption of connected devices and receive optimization suggestions to reduce electricity costs and environmental impact.
Remote Diagnostics
Advanced diagnostic tools allow remote troubleshooting and proactive maintenance alerts for connected LG appliances.
Custom Automation
Create personalized automation routines that trigger multiple devices simultaneously based on time, location, or other triggers.
Smart Notifications
Receive real-time alerts and notifications about device status, cycle completion, maintenance requirements, and software updates.
Supported Device Categories
Kitchen Appliances
Refrigerators, Ovens, Dishwashers, Microwaves with smart connectivity
Laundry Care
Washers, Dryers, Styler clothing care systems with remote control
Home Entertainment
Smart TVs, Soundbars, Home theater systems with voice control
Climate Control
Air conditioners, Air purifiers, Dehumidifiers with smart scheduling
Home Robots
Robot vacuums, Mop robots with mapping and zone cleaning
Smart Monitors
Energy monitors, Usage trackers with detailed analytics
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| App won't connect to device | Wi-Fi issues, device offline, incorrect setup | Check Wi-Fi connection, restart device, re-run setup wizard |
| Voice control not working | Skill not enabled, account not linked | Enable LG ThinQ skill in voice assistant app, link accounts |
| Device not responding | Network connectivity, firmware outdated | Check network, update device firmware, restart router |
| Automation not triggering | Location services off, incorrect settings | Enable location services, verify automation conditions |
| Push notifications missing | App permissions, notification settings | Check app permissions, enable notifications in settings |
| Account login issues | Wrong credentials, server maintenance | Reset password, check server status, try later |
Error Codes
- CONN_ERR: Connection failure - Check network connectivity
- AUTH_FAIL: Authentication error - Verify login credentials
- DEV_OFFLINE: Device offline - Check device power and network
- FW_UPDATE: Firmware update required - Update device firmware
- SERVER_ERR: Server error - Try again later
- LOCATION_ERR: Location services - Enable device location
Manual Downloads
Current Version Manuals
ThinQ v5.2
Latest English Manual
ThinQ v5.1
Previous Version Manual
ThinQ v5.0
Legacy Version Manual
Quick Start Guide
Basic Setup Manual
Regional Manuals
North America
US & Canada Edition
Europe
EU Region Edition
Asia Pacific
APAC Region Edition
Global
International Edition