Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect water supply line to the ice maker and water dispenser. Use only FDA-approved water lines.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 2 inches at back, 1 inch at top, and 1 inch on both sides for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | LFXS28968S |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28.0 cubic feet |
| Fresh Food Capacity | 19.5 cubic feet |
| Freezer Capacity | 8.5 cubic feet |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 683 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 69.875 x 35.75 x 36.625 inches |
| Weight | 348 lbs |
| Door Swing | Right Hand Door |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Linear Compressor Warranty: 10 years on inverter linear compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Inverter Linear Compressor
LG's innovative linear compressor uses magnetic linear technology for quieter operation, greater energy efficiency, and enhanced durability with fewer moving parts.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperature settings, monitor energy usage, and receive diagnostic alerts.
Door Cooling+™
Multi-air flow system with dedicated vents in the doors ensures even cooling throughout the refrigerator, keeping food fresher longer.
InstaView™ Door-in-Door
Knock twice on the glass panel to see inside without opening the door, reducing cold air loss and helping maintain consistent temperature.
Craft Ice™ Maker
Automatically produces spherical ice balls that melt slower than conventional ice cubes, perfect for cocktails and beverages.
Smart Cooling Plus™
Multiple sensors monitor temperature and humidity levels, automatically adjusting cooling to maintain optimal food preservation conditions.
Advanced Cooling Technologies
Fresh Balancer
Maintains optimal humidity levels in the crisper drawers to keep fruits and vegetables fresh longer
Glide N' Serve Drawer
Full-extension drawer with adjustable temperature for meats, deli items, or beverages
EasySlide Gallon Shelves
Reinforced tempered glass shelves that easily accommodate gallon-sized containers
Door Alarm
Alerts you if the refrigerator or freezer door is left open for extended periods
Express Freeze
Rapidly lowers freezer temperature to quickly freeze new items while preserving quality
Smart Diagnosis
Automatically diagnoses issues and provides troubleshooting information via the ThinQ app
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, freezer too warm, ice maker turned off | Check water supply, ensure freezer temperature is 0°F, verify ice maker is on |
| Water dispenser not working | Water filter clogged, water line frozen, water pressure low | Replace water filter, check for frozen lines, verify water pressure |
| Unusual noises | Refrigerator not level, items vibrating, normal compressor sounds | Level the refrigerator, secure items inside, understand normal operation sounds |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, high humidity | Check door seals, reduce door openings, ensure proper ventilation |
| Display panel not working | Power interruption, control lock activated, electronic issue | Reset power, check control lock settings, contact service if persistent |
Error Codes
- FF: Freezer Fan Error - Check for obstructions in freezer fan
- RF: Refrigerator Fan Error - Check for obstructions in refrigerator fan
- dF: Defrost System Error - Contact service center
- PS: Power Surge Error - Reset refrigerator by unplugging for 5 minutes
- IE: Ice Maker Error - Check water supply and ice maker operation
- CE: Communication Error - Reset SmartThinQ connection
Manual Downloads
Current Model Manuals
LFXS28968S
28 cu.ft French Door with InstaView
LFXS28968D
28 cu.ft Black Stainless Steel
LFXS28968W
28 cu.ft White French Door
LFXS24623S
24 cu.ft Stainless Steel
Popular Previous Models
LFX31935ST
31.5 cu.ft French Door
LFXS30766D
30 cu.ft Door-in-Door
LMXS30776S
30 cu.ft Counter Depth
LTCS24223S
24 cu.ft Top Freezer