LG ThinQ Gas Stove Manual Troubleshooting

User Manual & Troubleshooting Guide

Smart Gas Cooking Solutions

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Gas leak detector solution
  • Screwdrivers (flat and Phillips)
  • Pipe thread sealant
  • Level
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a well-ventilated area away from flammable materials with proper clearance from walls and cabinets.
  2. Gas Connection: Connect to appropriate gas supply line using approved gas connectors. Apply pipe thread sealant to all connections.
  3. Check for Leaks: Use gas leak detector solution to test all connections for leaks before proceeding.
  4. Electrical Connection: Connect to a properly grounded 120V, 60Hz outlet if model requires electrical ignition.
  5. Level the Stove: Adjust the leveling legs to ensure the stove is perfectly level for even cooking.
  6. Install Burner Grates: Place burner grates and caps in their proper positions.
  7. Test Operation: Test all burners for proper ignition and flame characteristics.
Warning: Gas appliance installation must be performed by a qualified professional to ensure safety and maintain warranty coverage.

Specifications

Model Series LGS7890HT
Type Smart Gas Stove with ThinQ Technology
Color Stainless Steel / Black Glass
Burner Configuration 4 Burners + 1 Central Burner
Burner Output Front: 15,000 BTU, Rear: 12,000 BTU, Central: 18,000 BTU
Ignition System Electronic Ignition with Battery Backup
Control Type Touch Controls with LCD Display
Gas Type Natural Gas / LPG Convertible
Dimensions (HxWxD) 91 x 76 x 61 cm
Weight 45 kg
Smart Features Wi-Fi, Voice Control, Remote Monitoring

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Burner Warranty: 5 years on burners and grates
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

ThinQ Smart Technology

Connect your gas stove to Wi-Fi for remote control, cooking monitoring, and recipe integration through the LG ThinQ app on your smartphone.

Precision Flame Control

Advanced burner design provides precise flame adjustment from simmer to boil, giving you complete control over your cooking temperature.

Central High-Output Burner

18,000 BTU central burner delivers powerful heat for rapid boiling, stir-frying, and other high-heat cooking requirements.

Auto-Reignition

If a burner flame goes out unexpectedly, the auto-reignition system automatically relights the burner for enhanced safety.

Child Lock

Safety lock feature prevents accidental operation, making the stove safe for households with children.

Easy-Clean Surfaces

Stainless steel and enamel surfaces are designed for easy cleaning and maintenance, with removable burner caps and grates.

Cooking Programs

Simmer Mode

Precise low flame control perfect for delicate sauces and melting operations

Boil Mode

Maximum heat output for rapid boiling of water and liquids

Stir-Fry Mode

Optimized heat distribution for perfect stir-frying results

Keep Warm

Maintains food at perfect serving temperature without overcooking

Timer Function

Programmable timer with automatic shut-off for precise cooking control

Voice Control

Hands-free operation compatible with Google Assistant and Amazon Alexa

Troubleshooting

Problem Possible Cause Solution
Burner won't ignite Gas supply off, clogged burner, weak ignition Check gas supply, clean burner ports, check ignition system
Uneven flame Clogged burner ports, improper air mixture Clean burner thoroughly, adjust air shutter if accessible
Yellow or orange flame Improper air-to-gas ratio, dirty burner Clean burner, ensure proper ventilation, check gas pressure
Gas odor Gas leak, improper connection Immediately turn off gas, ventilate area, check connections
Igniter clicks but no flame Gas valve issue, clogged burner Check gas supply valve, clean burner assembly
Smart features not working Wi-Fi connection, app issues, power supply Check internet connection, update app, ensure power supply

Error Codes

  • E1: Ignition failure - Check gas supply and ignition system
  • E2: Flame detection error - Clean flame sensor
  • E3: Gas supply issue - Check gas valve and supply
  • E4: Overheating - Allow to cool before restarting
  • E5: Communication error - Check Wi-Fi connection
  • E6: Sensor malfunction - Contact service center

Manual Downloads

Current Model Manuals

LGS7890HT

Smart ThinQ Gas Stove

LGS7850HT

ThinQ Gas Stove Pro

LGS7820HT

Smart Gas Stove Basic

LGS7890HW

White ThinQ Gas Stove

Popular Previous Models

LGS6800HT

6-Burner Gas Stove

LGS5700HT

5-Burner Smart Stove

LGS4500HT

4-Burner Basic Model

LGS7890BL

Black Glass Model

Note: For models not listed here, please visit the LG Support Website for complete documentation.