Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: Connect the water line to the water inlet valve for ice maker and water dispenser functionality.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance around the refrigerator for door opening and ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 2 hours before plugging in, then set the temperature controls.
Specifications
| Model Series | LFXS28968S |
| Type | French Door Refrigerator |
| Color | Stainless Steel |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 19.2 cu. ft. |
| Freezer Capacity | 8.8 cu. ft. |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 328 lbs |
| Door Swing | Reversible Doors |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Linear Compressor Warranty: 10 years on linear compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
InstaView™ Door-in-Door
Knock twice on the glass panel to see inside the refrigerator without opening the door, helping to conserve cold air and save energy.
Linear Cooling
The linear compressor provides precise temperature control with fewer moving parts, resulting in better food preservation and energy efficiency.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, and receive alerts and diagnostics.
Door Cooling+™
Multi-air flow system with dedicated cool air vents in the doors ensures even temperature distribution throughout the refrigerator.
Smart Diagnosis
Advanced diagnostic system that can identify issues and provide troubleshooting guidance through the ThinQ app.
Craft Ice™
Automatically produces slow-melting spherical ice balls perfect for cocktails and beverages.
Advanced Cooling Technologies
Fresh Balancer
Maintains optimal humidity levels in the crisper drawers to keep fruits and vegetables fresh longer
Glide 'N Serve Drawer
Full-extension drawer with adjustable temperature for flexible storage options
Smart Cooling
Multiple sensors monitor temperature and humidity, automatically adjusting cooling as needed
Energy Saving Mode
Optimizes energy usage during periods of low activity while maintaining food safety
Express Freeze
Rapidly lowers freezer temperature to quickly freeze items and preserve freshness
Holiday Mode
Energy-saving setting for extended absences that maintains basic refrigeration functions
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water supply, ensure ice maker is on, replace water filter |
| Water dispenser not working | Water supply issue, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise source, secure items in refrigerator, contact service if persistent |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, defective defrost system | Check door seals, reduce door openings, contact service for defrost system |
| Water leaking | Clogged defrost drain, damaged water line, improper installation | Clear defrost drain, check water connections, ensure proper leveling |
Error Codes
- FF: Freezer Fan Error - Check for obstructions in freezer fan
- RF: Refrigerator Fan Error - Check for obstructions in refrigerator fan
- dF: Defrost System Error - Contact service center
- IE: Ice Maker Error - Check ice maker assembly and connections
- CE: Communication Error - Power cycle the refrigerator
- PF: Power Failure - Normal operation will resume when power returns
Manual Downloads
Current Model Manuals
LFXS28968S
28 cu. ft. Smart InstaView Refrigerator
LFXS24623S
24 cu. ft. ThinQ Refrigerator
LRFVS3006S
30 cu. ft. French Door Refrigerator
LTCS24223S
24 cu. ft. Top Freezer Refrigerator
Popular Previous Models
LFX31925ST
31.5 cu. ft. French Door Refrigerator
LFXS30796S
30 cu. ft. InstaView Refrigerator
LMXS30796S
30 cu. ft. Side-by-Side Refrigerator
LRFDC2406S
24 cu. ft. Door-in-Door Refrigerator