Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line installation kit (if applicable)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Connect Water Supply: For ice maker and water dispenser models, connect to cold water supply line using approved water line.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only dedicated outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance (2 inches sides, 4 inches back, 4 inches top) for ventilation and door opening.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | LFXS28968S |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.4 cu. ft. |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 683 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34 inches |
| Weight | 328 lbs |
| Door Swing | 90 degrees |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Linear Compressor Warranty: 10 years on linear compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor temperature, adjust settings, receive alerts, and diagnose issues remotely.
Linear Compressor
LG's innovative linear compressor provides precise temperature control, reduced energy consumption, and quieter operation with a 10-year warranty.
Door-in-Door®
Convenient access to frequently used items without opening the main compartment, helping to maintain temperature and save energy.
InstaView™ Door
Knock twice on the glass panel to see inside the refrigerator without opening the door, reducing cold air loss and energy consumption.
Craft Ice™
Automatically produces slow-melting spherical ice balls perfect for cocktails and beverages.
Smart Cooling System
Multi-air flow system with precision temperature sensors maintains ideal humidity and temperature throughout the refrigerator.
Smart Features Explained
Smart Diagnosis
Automatically detects and diagnoses issues, providing error codes and troubleshooting guidance
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free operation
Smart Settings
Customizable temperature zones and cooling modes for different food types
Energy Monitoring
Track energy usage and receive tips for optimizing efficiency
Remote Alerts
Receive notifications for door left open, temperature fluctuations, and filter replacement
Software Updates
Automatic updates with new features and performance improvements
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, verify temperature settings, clean condenser coils |
| Water dispenser not working | Water supply issue, clogged filter, frozen line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply, clogged filter, ice maker turned off | Ensure water connected, replace filter, verify ice maker is on |
| Unusual noises | Normal operation sounds, items vibrating, compressor issues | Identify noise type, secure items, contact service if persistent |
| Excessive frost buildup | Door seal issues, frequent door opening, humid conditions | Check door seals, reduce door openings, manual defrost if needed |
| Display panel not working | Power issue, control board problem, child lock activated | Check power, reset refrigerator, check child lock setting |
Error Codes
- FF: Freezer Fan Error - Check freezer fan operation
- RF: Refrigerator Fan Error - Check refrigerator fan operation
- dF: Defrost System Error - Check defrost system components
- IE: Ice Maker Error - Check ice maker assembly and water supply
- CE: Communication Error - Check control board connections
- PE: Power Error - Check power supply and voltage
- TE: Temperature Sensor Error - Check temperature sensors
Manual Downloads
Current Model Manuals
LFXS28968S
28 cu.ft. Smart InstaView
LFXS24623S
24 cu.ft. French Door
LRFVS3006S
30 cu.ft. Side-by-Side
LTCS24223S
24 cu.ft. Top Freezer
Popular Previous Models
LFX31925ST
31 cu.ft. French Door
LRFDC2406S
24 cu.ft. Door-in-Door
LFXS30766D
30 cu.ft. Smart Refrigerator
LMXS30776S
30 cu.ft. Counter Depth