LG ThinQ Dryer Manual Troubleshooting

User Manual & Troubleshooting Guide

9.0 kg Capacity

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure

Step-by-Step Installation

  1. Choose Installation Location: Select a location near electrical connection and proper ventilation on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dryer.
  3. Ventilation Setup: Connect the exhaust vent to a proper outdoor ventilation system. Use rigid or flexible metal ducting.
  4. Gas Connection (if applicable): Connect gas line using approved connectors and check for leaks with soap solution.
  5. Electrical Connection: Connect to a properly grounded 240V, 60Hz outlet for electric models. Do not use an extension cord.
  6. Level the Dryer: Adjust the leveling legs to ensure the dryer is level from front to back and side to side.
  7. Test Run: Run the dryer through a complete cycle to check for proper operation and ventilation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DLEX3900W
Type Electric Dryer
Color White
Capacity 9.0 kg
Noise Level 65 dB
Control Type Touch Controls with LCD Display
Energy Rating A++ (Energy Efficient)
Power Requirements 240V, 60Hz, 30A
Dimensions (HxWxD) 97 x 69 x 76 cm
Weight 61 kg
Technology Heat Pump Drying

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

Direct Drive Motor

LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.

ThinQ Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Heat Pump Technology

Advanced heat pump system recycles hot air for energy-efficient drying while being gentle on fabrics and reducing energy consumption by up to 60%.

Sensor Dry

Intelligent moisture sensors detect when clothes are dry and automatically adjust drying time, preventing over-drying and saving energy.

Steam Technology

SteamRefresh cycle removes wrinkles and odors from clothes without washing, while SteamSanitary reduces allergens and bacteria.

Dual Inverter Heat Pump

Combines inverter compressor and dual inverter motor for optimal energy efficiency and precise temperature control throughout the drying cycle.

Drying Programs

Cotton

Standard drying for cotton fabrics with adjustable dryness levels

Mixed Load

Automatic adjustment for mixed fabric types in single load

Delicates

Gentle drying cycle for delicate fabrics and synthetic materials

Quick Dry

Rapid drying for small loads or lightly damp items

Wool

Special cycle for woolen items that maintains fabric integrity

Bedding

Optimized for large items like comforters and bed sheets

Troubleshooting

Problem Possible Cause Solution
Dryer won't start Power issue, door not closed properly, start button not pressed Check power supply, ensure door is latched completely, press and hold start button
Clothes not drying Overloading, clogged lint filter, improper ventilation Reduce load size, clean lint filter, check vent system for obstructions
Dryer is noisy Foreign objects in drum, unbalanced load, worn rollers Check for foreign objects, redistribute load evenly, contact service if noise persists
Error codes displayed Sensor issues, motor problems, ventilation problems Refer to error code list below, check ventilation, contact service if needed
Dryer stops during cycle Overheating, power interruption, door opened Check ventilation, ensure stable power supply, close door properly
Long drying times Overloading, high humidity, restricted airflow Reduce load size, check humidity levels, clean lint filter and vent system

Error Codes

  • tE: Temperature sensor error - Check temperature sensors
  • dE: Door not closed properly - Ensure door is fully closed
  • LE: Motor issue - Contact service center
  • FE: Flooding detected - Check for water leaks
  • OE: Ventilation issue - Check exhaust system
  • UE: Unbalanced load - Redistribute clothes and restart
  • HE: Heater error - Check heating element and thermal fuses

Manual Downloads

Current Model Manuals

DLEX3900W

9.0kg ThinQ Heat Pump Dryer

DLEX3900B

9.0kg Black ThinQ Dryer

DLEX3700W

7.3kg ThinQ Dryer

DLGX3901W

9.0kg Gas ThinQ Dryer

Popular Previous Models

DLEX3570W

7.3kg Electric Dryer

DLGX3601W

7.3kg Gas Dryer

DLEX3470W

7.0kg Electric Dryer

DLGX3401W

7.0kg Gas Dryer

Note: For models not listed here, please visit the LG Support Website for complete documentation.