LG ThinQ Dryer Manual PDF Troubleshooting

User Manual & Troubleshooting Guide

Heat Pump Dryer Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Voltage tester

Step-by-Step Installation

  1. Choose Installation Location: Select a well-ventilated area with proper clearance on all sides on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the dryer.
  3. Ventilation Setup: Install proper exhaust venting according to local building codes and manufacturer specifications.
  4. Gas Connection (if applicable): Connect gas line using approved connectors and check for leaks with soap solution.
  5. Electrical Connection: Connect to properly grounded 240V outlet for electric models. Follow local electrical codes.
  6. Level the Dryer: Adjust the leveling legs to ensure the dryer is level from front to back and side to side.
  7. Test Run: Run the dryer through a complete cycle to check for proper operation and ventilation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series DLEX3900W / DLGX3901W
Type Heat Pump Electric Dryer
Color White / Graphite Steel
Capacity 7.4 cu. ft.
Noise Level 62 dB
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Technology Heat Pump Drying System
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 76 x 68 x 31 cm
Weight 58 kg
Moisture Sensor Yes - Auto Dry

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Heat Pump Warranty: 10 years on heat pump system
  • Drum Warranty: 5 years on stainless steel drum
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

Heat Pump Technology

Advanced heat pump system recycles hot air to dry clothes efficiently, using up to 60% less energy than conventional dryers while being gentle on fabrics.

LG ThinQ Technology

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts.

Sensor Dry System

Advanced moisture sensors detect when clothes are dry and automatically shut off the dryer, preventing over-drying and saving energy.

TurboSteamâ„¢

Steam technology helps to reduce wrinkles and refresh clothes without washing, saving time and energy while keeping clothes looking their best.

Dual Inverter Heat Pump

Variable-speed compressor and fan adjust drying performance based on load size and fabric type for optimal efficiency and fabric care.

Sanitary Cycle

Eliminates 99.9% of bacteria and allergens using high-temperature steam, perfect for sanitizing bedding and children's clothing.

Drying Programs

Normal Dry

Standard drying for everyday cotton items and mixed loads

Delicate Dry

Gentle low-heat drying for delicate fabrics and synthetics

Heavy Dry

Extended drying time for heavy items like towels and jeans

Quick Dry

Fast drying for small loads or lightly damp items

Wrinkle Care

Steam refresh cycle to reduce wrinkles in stored clothing

Sanitary Cycle

High-temperature steam to eliminate bacteria and allergens

Troubleshooting

Problem Possible Cause Solution
Dryer won't start Power issue, door not closed properly, circuit breaker tripped Check power supply, ensure door is latched completely, reset circuit breaker
Clothes not drying Lint filter clogged, vent system blocked, overloaded Clean lint filter, check vent system for blockages, reduce load size
Dryer overheating Ventilation restricted, thermostat failure Check and clear ventilation system, contact service technician
Unusual noises Foreign objects in drum, worn rollers or bearings Check for foreign objects, inspect drum rollers and bearings
Error codes displayed Sensor issues, component failures Refer to error code chart below, contact service if persistent
Vibration during operation Unbalanced load, uneven floor, shipping bolts not removed Redistribute load, level the machine, ensure shipping bolts removed

Error Codes

  • tE: Temperature sensor error - Check temperature sensors
  • dE: Door not closed properly - Ensure door is fully closed
  • FE: Flooding detected - Check for water leaks
  • LE: Motor issue - Contact service center
  • HE: Heater error - Check heating elements
  • OE: Vent blockage - Check and clear ventilation system
  • PF: Power failure - Reset dryer after power restoration

Manual Downloads

Current Model Manuals

DLEX3900W

7.4 cu.ft. ThinQ Heat Pump Dryer

DLGX3901W

7.4 cu.ft. ThinQ Gas Dryer

DLEX3700W

7.3 cu.ft. Electric Dryer

DLGX3701W

7.3 cu.ft. Gas Dryer

Popular Previous Models

DLEX3570W

7.4 cu.ft. Electric Dryer

DLGX3571W

7.4 cu.ft. Gas Dryer

DLEX3470W

7.3 cu.ft. Steam Dryer

DLGX3471W

7.3 cu.ft. Steam Gas Dryer

Note: For models not listed here, please visit the LG Support Website for complete documentation.