LG ThinQ Direct Drive Washer Dryer

User Manual & Installation Guide

Washer Dryer Combo

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Vent duct clamps

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing, electrical connections, and venting on a solid, level floor.
  2. Remove Shipping Materials: Remove all shipping bolts and packaging materials from the washer dryer unit.
  3. Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
  5. Install Venting: Connect the dryer vent duct to the exhaust outlet and route to outside, ensuring minimal bends.
  6. Electrical Connection: Connect to a properly grounded 240V, 60Hz outlet for dryer function and 120V for washer.
  7. Level the Unit: Adjust the leveling legs to ensure the washer dryer is level from front to back and side to side.
  8. Test Run: Run both washer and dryer functions through complete cycles to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series WM3900HWA
Type Front Load Washer Dryer Combo
Color Graphite Steel / White
Washer Capacity 4.5 cu. ft.
Dryer Capacity 7.4 cu. ft.
Noise Level (Wash/Spin) 52 dB / 68 dB
Control Type Touch Controls with LCD Display
Energy Rating ENERGY STAR® Certified
Water Consumption 8,200 L/year
Power Requirements 240V/120V, 60Hz, 30A
Dimensions (HxWxD) 74 x 27 x 30 inches
Weight 185 lbs
Max Spin Speed 1300 RPM

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Motor Warranty: 10 years on Direct Drive Motor
  • Dryer Drum Warranty: 5 years
  • Additional Coverage: Optional extended warranty available

For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com

Key Features

Direct Drive Motor

LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency for both washing and drying functions.

ThinQ Technology

Smart connectivity allows remote control and monitoring via smartphone app, receive notifications, download new cycles, and diagnose issues remotely.

6 Motion DD Technology

Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.

Sensor Dry System

Advanced moisture sensors detect when clothes are dry and automatically shut off, preventing over-drying and saving energy.

Allergiene™ Cycle

Steam technology helps to remove over 95% of common household allergens from fabrics, perfect for families with allergy concerns.

TurboWash™ & TurboSteam™

Save time with TurboWash cleaning a full load in 30 minutes and TurboSteam refreshing clothes in 20 minutes without full washing.

Washer Dryer Programs

Normal Wash

Standard cleaning for everyday cotton and mixed fabrics

Heavy Duty

Intensive cleaning for heavily soiled work clothes and linens

Delicates

Gentle cycle for silk, lace, and delicate synthetic fabrics

Quick Wash & Dry

Complete wash and dry cycle in under 60 minutes

Sanitary Cycle

High-temperature wash to eliminate bacteria and germs

Steam Refresh

Remove wrinkles and odors without washing

Troubleshooting

Problem Possible Cause Solution
Unit won't start Power issue, door not closed properly, child lock engaged Check power supply, ensure door is latched completely, disable child lock
Clothes not drying properly Overloading, lint filter clogged, vent blocked Reduce load size, clean lint filter, check venting
Water not draining Drain hose clogged or kinked, pump filter blocked Check drain hose for obstructions, clean pump filter
Leaking water Door not sealed, overfilling, loose connections Check door seal, ensure proper detergent amount, check connections
Unusual noises during drying Foreign objects in drum, blower wheel obstruction Check for foreign objects, inspect blower wheel
Error codes displayed Various system faults detected Refer to error code list below, contact service if persistent

Error Codes

  • IE: Water supply issue - Check water supply and inlet valve
  • OE: Drain issue - Check drain hose and pump
  • FE: Flooding detected - Check for leaks and water supply
  • LE: Motor issue - Contact service center
  • dE: Door not closed properly - Ensure door is fully closed
  • UE: Unbalanced load - Redistribute clothes and restart
  • tE: Temperature sensor error - Contact service center
  • HE: Heater error - Check venting and thermal fuse

Manual Downloads

Current Model Manuals

WM3900HWA

4.5 cu.ft. ThinQ Washer Dryer

WM4000HBA

4.8 cu.ft. Steam Combo

WM3500CLA

4.5 cu.ft. Compact Combo

WM3900HCA

4.5 cu.ft. Graphite Combo

Popular Previous Models

WM3488HW

2.3 cu.ft. Compact Combo

WM3997HWA

4.3 cu.ft. Steam Combo

WM3170CW

4.5 cu.ft. Basic Combo

WM3455HW

4.3 cu.ft. Ventless Combo

Note: For models not listed here, please visit the LG Support Website for complete documentation.