Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor with adequate wall support.
- Remove Shipping Materials: Remove all shipping bolts and packaging materials from both washer and dryer units.
- Stack Unit Assembly: Carefully stack the dryer on top of the washer using the provided stacking kit and follow manufacturer's instructions.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves. Use only new hoses.
- Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow.
- Electrical Connection: Connect to properly grounded 120V, 60Hz, AC only outlets. Dryer requires 240V outlet.
- Vent Installation: Install proper venting for the dryer according to local building codes.
- Level the WashTower: Adjust the leveling legs to ensure the unit is level from front to back and side to side.
- Test Run: Run both units through complete cycles to check for leaks and proper operation.
Specifications
| Model Series | WashTower Studio Series |
| Type | Stacked Front Load Washer and Dryer |
| Color | Stainless Steel / Black Stainless |
| Washer Capacity | 5.2 cu. ft. |
| Dryer Capacity | 9.0 cu. ft. |
| Noise Level (Washer) | 52 dB |
| Control Type | Touch Controls with LCD Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | Advanced water saving technology |
| Power Requirements | 120V Washer, 240V Dryer |
| Dimensions (HxWxD) | 145 x 60 x 59 cm |
| Weight | 145 kg (combined) |
| Max Spin Speed | 1400 RPM |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 10 years on Direct Drive Motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Direct Drive Motor
LG's innovative Direct Drive motor connects directly to the drum without belts or pulleys, reducing noise and vibration while increasing reliability and efficiency.
TurboSteam™ Technology
Advanced steam technology in both washer and dryer helps remove tough stains, reduce allergens, and refresh clothes without washing.
6 Motion DD Technology
Six different wash motions can be combined to provide the optimal wash for any fabric type, from gentle handling of delicates to powerful cleaning of heavily soiled items.
SmartThinQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cycle status, download additional programs, and receive completion alerts for both units.
Sensor Dry System
Advanced moisture sensors automatically detect when clothes are dry and adjust drying time accordingly, preventing over-drying and saving energy.
Compact Design
Space-saving stacked design perfect for apartments, condos, and small laundry rooms while providing full-size capacity.
WashTower Control Center
Single App Control
Control both washer and dryer through one intuitive smartphone application
Cycle Sync
Automatically coordinates wash and dry cycles for seamless laundry experience
Remote Monitoring
Monitor cycle progress and receive notifications from anywhere
Voice Control
Compatible with Amazon Alexa and Google Assistant for hands-free operation
Diagnostic Alerts
Receive maintenance reminders and troubleshooting assistance
Software Updates
Automatic updates with new features and cycle optimizations
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| WashTower won't start | Power issue, door not closed properly, child lock engaged | Check power supply, ensure doors are latched completely, check child lock settings |
| Poor cleaning results | Overloading, wrong detergent, incorrect program | Reduce load size, use correct detergent, select appropriate program |
| Water not draining | Drain hose clogged or kinked | Check drain hose for obstructions or kinks, clean filter |
| Dryer not heating | Gas supply off, circuit breaker tripped, vent blockage | Check gas supply, reset breaker, clear vent obstruction |
| Unusual noises | Foreign objects in drum, unbalanced load, installation issue | Check for foreign objects, redistribute load evenly, verify proper installation |
| Connectivity issues | Wi-Fi signal weak, app not updated, incorrect setup | Check Wi-Fi signal, update app, re-run setup process |
Error Codes
- IE: Water supply issue - Check water supply and inlet valve
- OE: Drain issue - Check drain hose and pump
- FE: Flooding detected - Check for leaks and water supply
- LE: Motor issue - Contact service center
- dE: Door not closed properly - Ensure door is fully closed
- UE: Unbalanced load - Redistribute clothes and restart
- tE: Temperature sensor error - Contact service center
- CL: Child lock activated - Disable child lock feature
Manual Downloads
Current WashTower Models
WT7300CW
Studio WashTower Electric
WT7400CW
Studio WashTower Gas
WT7900HBA
Studio WashTower Black Stainless
WT7300CA
Studio WashTower Stainless Steel
Popular Previous Models
WT7100CW
Studio WashTower 2022 Model
WT6900CW
Studio WashTower 2021 Model
WT6700CW
Studio WashTower 2020 Model
WT6500CW
Studio WashTower 2019 Model