Emergency Drain Procedures
Tools Needed:
- Towels or rags
- Shallow pan or bucket
- Pliers
- Screwdriver
- Flashlight
Step-by-Step Manual Drain Process
- Power Off: Turn off the washing machine and unplug it from the electrical outlet for safety.
- Locate Drain Filter: Find the drain filter access panel, typically located at the bottom front of the machine.
- Prepare for Water: Place towels on the floor and position a shallow pan or bucket in front of the access panel.
- Open Access Panel: Use a screwdriver or coin to open the drain filter cover. Some models may require pressing a tab.
- Remove Drain Hose: Slowly remove the drain hose from its housing. Water will begin to flow out - direct it into your container.
- Clean Filter: Once water stops flowing, remove and clean the drain filter of any debris or foreign objects.
- Reassemble: Replace the filter, reinsert the drain hose, and close the access panel securely.
Drain Maintenance
| Drain Filter Location | Bottom front access panel |
| Recommended Cleaning | Every 3 months or when OE error appears |
| Drain Hose Length | 1.5 meters standard |
| Maximum Drain Height | 1 meter from floor |
| Drain Pump Type | Centrifugal pump with filter |
| Water Flow Rate | 20 liters per minute |
Preventive Maintenance Schedule
- Monthly: Check drain hose for kinks or obstructions
- Quarterly: Clean drain filter and pump area
- Annually: Inspect drain system components
- As Needed: Clean when OE error code appears
For professional drain service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Drain Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Water not draining | Clogged filter, kinked hose, pump failure | Clean drain filter, check hose for kinks, inspect pump |
| Slow draining | Partial clog, drain height too high | Clean filter completely, ensure proper drain height |
| Drain error (OE) | Drain system obstruction | Perform manual drain procedure, clean filter |
| Water leaking from drain | Loose connections, damaged hose | Tighten connections, replace damaged hose |
| Unusual drain noises | Foreign objects in pump, worn pump | Clean pump area, check for objects, replace if needed |
| Drain pump not working | Power issue, pump failure, blockage | Check power supply, clean pump, replace if necessary |
Common Drain Issues
- Clogged Filter: Most common cause of drain problems - regular cleaning prevents issues
- Kinked Hose: Ensure drain hose has smooth curves without sharp bends
- High Drain Point: Drain point should not exceed 1 meter from floor level
- Foreign Objects: Coins, buttons, and small items can block drain system
Drain Error Codes
OE Error Code
Drain issue detected - Check drain hose for kinks or clogs, clean drain filter, ensure proper drain installation.
FE Error Code
Water overflow detected - Check for drain blockages, ensure proper water level, inspect drain system.
IE Error Code
Water supply issue - May affect draining if related to water inlet problems affecting cycle completion.
Error Code Resolution Steps
OE Code Steps
1. Check drain hose
2. Clean drain filter
3. Verify drain height
4. Restart machine
FE Code Steps
1. Stop machine immediately
2. Check for leaks
3. Clean drain system
4. Contact service if persistent
Prevention Tips
Regular filter cleaning, proper installation, checking pockets before washing, using correct detergent
Manual Downloads
Drain Manuals by Model
WM3900HWA
Front Load Drain Guide
WM4000HWA
Drain Maintenance Manual
WM4200HWA
Emergency Drain Procedures
WM9000HVA
Advanced Drain Systems
Troubleshooting Guides
Drain Error Codes
Complete Error Code Reference
Filter Cleaning
Step-by-Step Filter Maintenance
Pump Replacement
Drain Pump Service Guide
Installation Guide
Proper Drain Setup