LG Direct Drive Washing Machine Service Manual

Technical Service Guide & Repair Documentation

Professional Service Edition

Disassembly Guide

Required Tools:

  • Torx screwdriver set (T10-T25)
  • Phillips screwdrivers (#1, #2)
  • Flathead screwdriver
  • Nut drivers (7mm, 8mm, 10mm)
  • Multimeter
  • Panel removal tools

Step-by-Step Disassembly

  1. Safety First: Disconnect power supply and water connections before beginning any service procedures.
  2. Top Panel Removal: Remove rear screws and slide top panel backward to release from front clips.
  3. Control Panel Access: Remove mounting screws and carefully disconnect wiring harnesses from control board.
  4. Front Panel Removal: Remove lower kick panel, then detach front panel by releasing spring clips and disconnecting door switch.
  5. Door Assembly Access: Remove door hinge covers and detach door assembly for service access.
  6. Drum Removal: Remove counterweight, drive pulley, and motor connections to access drum assembly.
  7. Direct Drive Motor Access: Detach motor mounting bolts and carefully remove motor assembly for inspection or replacement.
Warning: Only qualified service technicians should perform disassembly procedures. Improper reassembly may cause serious injury or machine damage.

Component Specifications

Direct Drive Motor BLDC Inverter Motor, 230V, 3-Phase
Motor Controller IPM Module with Overcurrent Protection
Main Control Board 32-bit Microprocessor with EEPROM
Door Lock Mechanism Electronic Interlock with Thermal Fuse
Water Inlet Valves Solenoid Type, 24V DC Operation
Drain Pump Centrifugal Pump, 220-240V AC
Pressure Switch Diaphragm Type, 3-Level Detection
Temperature Sensor NTC Thermistor, 10kΩ at 25°C
Tachometer Sensor Hall Effect Sensor, 12 Pulses/Revolution
Heater Element Stainless Steel, 1800W, 230V

Replacement Parts Information

  • Direct Drive Motor Assembly: Part # 6321EL2001A
  • Main Control Board: Part # 6871EC2002T
  • Door Lock Assembly: Part # 4681EA2001N
  • Drain Pump Assembly: Part # 3870EW1001B
  • Water Inlet Valve: Part # 3901ER1003A

For genuine LG replacement parts, contact LG Parts Distribution at 1-800-243-0000 or visit LG Service Parts Portal

Diagnostic Procedures

Error Code Description Diagnostic Procedure
LE Motor Lock Error Check motor wiring, measure phase resistance (2.5-3.5Ω), verify hall sensor operation
FE Motor Drive Error Inspect IPM module, check DC bus voltage (300-400V), verify motor controller communication
TE Temperature Sensor Error Measure NTC resistance (10kΩ at 25°C), check wiring continuity, verify sensor calibration
PE Pressure Sensor Error Test pressure switch operation, check air tube for blockages, verify water level detection
DE Door Lock Error Test door lock continuity, verify thermal fuse integrity, check interlock mechanism
HE Heater Error Measure heater resistance (25-35Ω), check thermal cutout, verify relay operation

Advanced Diagnostics

Motor Phase Testing

Measure resistance between motor phases (U-V, V-W, W-U). All readings should be equal (2.5-3.5Ω). Any imbalance indicates motor winding issues.

Hall Sensor Verification

Check hall sensor output voltages (A, B, C) while manually rotating drum. Each sensor should produce 0-5V square wave signals.

Control Board Diagnostics

Use service mode (Hold Temp + Spin buttons) to access diagnostic menu. Check sensor readings, actuator tests, and error log history.

Repair Instructions

Direct Drive Motor Replacement

Complete step-by-step procedure for motor replacement including torque specifications (12-15 Nm for mounting bolts) and alignment verification procedures.

Drum Bearing Service

Detailed instructions for rear bearing replacement including special tool requirements, seal installation, and runout verification after reassembly.

Control Board Programming

Programming procedures for replacement control boards including software updates, calibration routines, and model-specific configuration settings.

Door Seal Replacement

Procedure for front door seal replacement including spring clip removal, new seal installation, and leak testing verification.

Drain Pump Service

Complete drain pump removal and installation guide including impeller inspection, foreign object removal, and flow rate testing.

Heater Element Replacement

Step-by-step heater replacement procedure including thermal cutout testing, element resistance verification, and safety interlock checks.

Torque Specifications

Motor Mounting Bolts 12-15 Nm
Drum Spider Bolts 25-30 Nm
Counterweight Bolts 18-22 Nm
Shock Absorber Bolts 15-18 Nm
Spring Hanger Bolts 8-10 Nm

Technical Downloads

Service Documentation

Direct Drive Service Manual

Complete technical service guide

Wiring Diagrams

Complete electrical schematics

Exploded Views

Parts breakdown diagrams

Firmware Updates

Latest software versions

Download ZIP

Technical Bulletins

Service Bulletin #245

Motor Controller Updates

Technical Update #189

Enhanced Diagnostics Procedures

Recall Notice #76

Door Lock Mechanism

Parts Update #332

Revised Part Numbers

Note: This service manual is intended for qualified technicians only. Always follow safety procedures and use genuine LG replacement parts.