Installation Guide
Tools Required:
- Adjustable wrench
- Level tool
- Screwdrivers set
- Pliers
- Measuring tape
Installation Procedure
- Select Location: Choose a stable, level surface near water and electrical connections.
- Remove Packaging: Remove all shipping materials and transit bolts from the washer.
- Water Connections: Connect hot and cold water lines to inlet valves using new hoses.
- Drain Setup: Install drain hose with proper high loop to prevent siphoning.
- Power Connection: Connect to grounded 120V outlet. Avoid extension cords.
- Level Adjustment: Adjust leveling feet to ensure machine is perfectly level.
- Initial Test: Run complete cycle to verify proper operation and check for leaks.
Specifications
| Product Line | Direct Drive Series |
| Design | Front Loading Washer |
| Available Colors | Titanium / White / Black |
| Load Capacity | 8.5 - 12 kg Models Available |
| Noise Level | 52 dB / 69 dB |
| Control Interface | Touch Panel with LED Display |
| Energy Efficiency | A+++ Rating |
| Annual Water Usage | 9,200 L/year |
| Electrical Specs | 230V, 50Hz, 10A |
| Unit Dimensions | 85 x 60 x 60 cm |
| Unit Weight | 68 kg |
| Maximum Spin | 1400 RPM |
Warranty Coverage
- Comprehensive Warranty: 2 years parts and service
- Motor Protection: 10 years on Direct Drive Motor
- Extended Options: Additional warranty plans available
Warranty support: Contact LG Support at 1-800-243-0000 or visit LG Support Portal
Key Features
Direct Drive Motor System
LG's Direct Drive technology eliminates belts and pulleys, connecting motor directly to drum for quieter operation, reduced vibration, and enhanced durability.
Inverter Control
Advanced inverter motor delivers precise washing control, improving cleaning efficiency while minimizing energy consumption and fabric wear.
6 Motion Technology
Six specialized wash motions adapt to different fabric types, providing optimal cleaning from delicate handling to intensive stain removal.
Steam Function
Integrated steam technology effectively removes stubborn stains, reduces allergens, and decreases wrinkling for fresher, cleaner laundry.
SmartThinQ Connectivity
Wi-Fi enabled for smartphone control, allowing remote monitoring, cycle customization, and notification alerts for complete convenience.
TurboWash™ System
Accelerated washing technology completes full loads in under 60 minutes using optimized water jets and drum movements without compromising cleanliness.
6 Motion Technology Details
Tumbling
Gentle vertical motion perfect for delicate and sensitive fabrics
Swinging
Lateral motion with reduced water usage for synthetic materials
Scrubbing
Powerful cleaning action designed for heavily soiled cotton items
Filtration
Rolling action that effectively separates and removes lint particles
Stepping
Simulates hand-washing motion for careful wool and knitwear cleaning
Swirling
Gentle circular motion ideal for large bedding and comforters
Troubleshooting
| Issue | Potential Cause | Resolution |
|---|---|---|
| Machine not starting | Power disruption, door ajar | Verify power connection, ensure door fully closed |
| Inadequate cleaning | Overloaded drum, incorrect detergent, wrong cycle | Reduce load, use proper detergent, select correct program |
| Water drainage issues | Clogged drain line, kinked hose | Inspect drain hose for blockages, clean filter system |
| Water leakage | Faulty door seal, over-sudsing, loose fittings | Check door gasket, measure detergent, tighten connections |
| Unusual sounds | Objects in drum, unbalanced load | Remove foreign items, evenly distribute laundry |
| Excessive vibration | Uneven load, unlevel surface, transit bolts installed | Balance load, level machine, remove shipping bolts |
Error Code Reference
- IE: Water inlet error - Check water supply and valves
- OE: Drain system error - Inspect drain hose and pump
- FE: Flood detection - Check for water leaks and supply
- LE: Motor system error - Contact authorized service
- dE: Door alignment error - Ensure proper door closure
- UE: Load balance error - Redistribute clothes and restart
Manual Downloads
Current Direct Drive Models
WM3900HWA
4.5 cu.ft. Smart Wi-Fi Washer
WM4000HBA
4.5 cu.ft. TurboWash Washer
WM4200HWA
4.5 cu.ft. Steam Washer
WM9000HVA
5.2 cu.ft. Mega Capacity
Previous Direct Drive Models
WM3470HVA
4.5 cu.ft. Front Load Washer
WM3670HWA
4.5 cu.ft. Wi-Fi Enabled
WM3900HCA
4.5 cu.ft. Graphite Steel
WM8500HVA
5.0 cu.ft. Large Capacity