Installation Guide
Package Contents:
- LG CordZero ThinQ main unit
- Charging dock station
- Power adapter
- Combo tool attachment
- Crevice tool attachment
- Dusting brush attachment
- User manual
Step-by-Step Setup
- Charging Station Setup: Place the charging dock on a flat, stable surface near a power outlet.
- Connect Power: Connect the power adapter to the charging dock and plug into a wall outlet.
- Initial Charging: Place the CordZero ThinQ onto the charging dock for full initial charge (approx. 4 hours).
- Battery Installation: Insert the battery pack into the main unit until it clicks into place.
- Attachment Setup: Attach desired cleaning tools to the main unit as needed for different surfaces.
- ThinQ App Setup: Download LG ThinQ app and follow on-screen instructions to connect to Wi-Fi.
- Test Operation: Power on the vacuum and test all functions to ensure proper operation.
Specifications
| Model Series | A9K-ULTRA2 |
| Type | Cordless Stick Vacuum Cleaner |
| Color | Titanium / Champagne Gold |
| Battery Type | Lithium-ion Dual Battery System |
| Run Time (Eco Mode) | Up to 120 minutes |
| Charging Time | Approx. 4 hours |
| Suction Power | 200W |
| Dust Bin Capacity | 1.2 L |
| Weight | 2.5 kg |
| Noise Level | 75 dB |
| Filtration System | 5-step with HEPA filter |
| Smart Features | Wi-Fi, ThinQ App, Voice Control |
Warranty Information
- Full Warranty: 2 years parts and labor
- Battery Warranty: 1 year on battery packs
- Motor Warranty: 5 years on compressor motor
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Battery System
Two interchangeable lithium-ion batteries provide extended cleaning time and quick swap capability for uninterrupted cleaning sessions.
Smart Inverter Motor
Advanced digital inverter motor delivers powerful suction with energy efficiency and quiet operation for enhanced cleaning performance.
ThinQ Smart Technology
Wi-Fi connectivity allows remote control via smartphone app, maintenance alerts, and integration with smart home systems.
5-Step Filtration
Complete filtration system with HEPA filter captures 99.99% of micro-dust and allergens, perfect for allergy sufferers.
Automatic Power Control
Smart sensor technology automatically adjusts suction power based on floor type and debris level for optimal cleaning.
Kompressor™ Technology
Patented lever compresses dust and debris in the bin, allowing up to 2x more capacity between emptyings.
Cleaning Modes Explained
Eco Mode
Extended runtime mode for light cleaning and maintenance, up to 120 minutes operation
Standard Mode
Balanced cleaning performance for everyday use, up to 60 minutes operation
Turbo Mode
Maximum suction power for deep cleaning and stubborn debris, up to 15 minutes operation
Auto Mode
Smart sensor automatically adjusts power based on surface type and debris level
Hard Floor Mode
Optimized for wood, tile, and laminate floors with enhanced suction control
Carpet Mode
Increased power and brush roll speed for deep carpet cleaning
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum won't turn on | Battery not charged, connection issue | Charge battery, ensure proper connection to dock |
| Reduced suction power | Clogged filter, full dust bin, brush roll obstruction | Clean filter, empty dust bin, check brush roll |
| Battery not charging | Dirty contacts, faulty adapter, battery issue | Clean charging contacts, check power supply, replace battery if needed |
| Unusual noises | Foreign object in brush roll, loose parts | Check brush roll for obstructions, tighten all connections |
| Wi-Fi connection issues | Network problems, app configuration | Reset Wi-Fi connection, reinstall ThinQ app |
| Overheating | Continuous use, clogged filters | Allow to cool, clean filters, reduce usage time |
Indicator Lights
- Solid Blue: Normal operation, adequate battery
- Flashing Blue: Low battery warning
- Solid Red: Charging in progress
- Flashing Red: Error detected - check filters or brush roll
- Solid Green: Fully charged
- Orange Light: Wi-Fi connection active
Manual Downloads
Current Model Manuals
A9K-ULTRA2
CordZero ThinQ with Dual Battery
A9K-PRO2
CordZero ThinQ Pro Model
A9K-STD2
CordZero ThinQ Standard
A9K-MINI2
CordZero ThinQ Compact
Popular Previous Models
A9K-ULTRA1
Previous Gen CordZero
A9K-PRO1
Previous Pro Model
A9-COMP
CordZero Compact
A9-STD1
Standard CordZero