Installation Guide
Components Included:
- CordZero ThinQ vacuum cleaner body
- Dual charging station
- Two lithium-ion batteries
- Combo tool (crevice tool + brush)
- Charging adapter
- Wall mounting kit
Step-by-Step Setup
- Unbox and Inspect: Remove all components from packaging and ensure all parts are present and undamaged.
- Battery Installation: Insert batteries into the vacuum cleaner body and charging station as indicated.
- Charging Station Setup: Choose a location near a power outlet and mount the charging station on the wall using provided hardware.
- Initial Charging: Place both batteries in the charging station and charge fully for at least 4 hours before first use.
- Attachment Assembly: Attach desired cleaning head or tool to the vacuum body until it clicks into place.
- ThinQ App Setup: Download LG ThinQ app and follow instructions to connect your vacuum to Wi-Fi.
- Test Operation: Power on the vacuum and test all functions to ensure proper operation.
Specifications
| Model Series | A9K-ULTRA2 |
| Type | Cordless Stick Vacuum Cleaner |
| Color | Titanium / Champagne Gold |
| Battery Type | Dual Lithium-ion |
| Run Time | Up to 120 minutes (with two batteries) |
| Charging Time | 4 hours (full charge) |
| Suction Power | 200W |
| Dustbin Capacity | 0.44 L |
| Weight | 2.5 kg |
| Noise Level | 76 dB |
| Smart Features | Wi-Fi, ThinQ App Control, Voice Control |
| Accessories | Combo tool, crevice tool, mattress tool, soft roller |
Warranty Information
- Full Warranty: 2 years parts and labor
- Battery Warranty: 1 year on lithium-ion batteries
- Motor Warranty: 5 years on digital inverter motor
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Battery System
Two interchangeable lithium-ion batteries provide up to 120 minutes of continuous cleaning power, with automatic switching when one battery depletes.
Smart Inverter Motor
Advanced digital inverter motor delivers powerful 200W suction while maintaining energy efficiency and quiet operation.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing scheduling, power adjustment, and maintenance alerts.
Automatic Power Control
Smart sensor technology automatically adjusts suction power based on floor type and amount of dirt detected.
Easy Empty Dustbin
One-touch dustbin release with hygienic hands-free emptying system that minimizes contact with dust and allergens.
5-Step Filtration System
Multi-cyclonic filtration captures 99.99% of micro-dust and allergens, making it ideal for allergy sufferers.
Cleaning Modes Explained
Auto Mode
Automatically adjusts suction power based on floor surface and dirt level
Eco Mode
Balanced cleaning with extended battery life for regular maintenance
Turbo Mode
Maximum suction power for deep cleaning carpets and tough messes
Soft Mode
Gentle suction for delicate surfaces and noise-sensitive environments
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum won't turn on | Battery not charged, connection issue | Charge batteries, ensure proper connection |
| Reduced suction power | Clogged filter, full dustbin, blockage | Clean filter, empty dustbin, check for blockages |
| Battery not charging | Charger issue, battery connection | Check power outlet, clean charging contacts |
| Wi-Fi connection issues | Network problems, app configuration | Reset Wi-Fi connection, reinstall ThinQ app |
| Brush not spinning | Hair entanglement, motor issue | Clean brush roll, check for obstructions |
| Overheating | Continuous use, filter blockage | Allow to cool, clean filters and airways |
Indicator Lights
- Blue Light: Normal operation - battery sufficient
- Yellow Light: Warning - clean filter or check for blockages
- Red Light: Critical - overheating or major error
- Flashing Red: Battery needs charging immediately
- Green Light: Charging in progress
- Solid Green: Fully charged and ready
Manual Downloads
Current Model Manuals
A9K-ULTRA2
CordZero ThinQ Ultimate
A9K-PRO2
CordZero ThinQ Pro
A9K-COMP2
CordZero ThinQ Complete
A9K-STD2
CordZero ThinQ Standard
Popular Previous Models
A9K-ULTRA
CordZero ThinQ 1st Gen
A9K-PRO
CordZero Pro 1st Gen
A9-ULTRA
CordZero Ultimate
A9-COMP
CordZero Complete