Installation Guide
Tools Needed:
- Charging dock
- Wall mounting kit (optional)
- Additional accessories
- Cleaning tools
- User manual
Step-by-Step Installation
- Unpack and Inspect: Remove all packaging materials and ensure all components are present and undamaged.
- Charging Dock Setup: Place the charging dock on a flat, stable surface near a power outlet.
- Battery Installation: Insert the battery into the main unit until it clicks into place.
- Attachment Connection: Connect desired cleaning attachments to the main unit securely.
- Power Connection: Plug the charging dock into a properly grounded electrical outlet.
- Initial Charging: Place the vacuum on the charging dock for full initial charge (approx. 4 hours).
- ThinQ App Setup: Download LG ThinQ app and follow instructions to connect to your Wi-Fi network.
Specifications
| Model Series | A9 Series CordZero |
| Type | Stick Vacuum Cleaner |
| Color | Platinum / Black |
| Dustbin Capacity | 1.2 L |
| Noise Level | 75 dB |
| Control Type | Touch Controls with LCD Display |
| Battery Type | Lithium-ion (Dual Battery System) |
| Run Time | Up to 120 minutes (with dual batteries) |
| Charging Time | 4 hours (full charge) |
| Power Requirements | 100-240V, 50/60Hz |
| Weight | 2.5 kg |
| Suction Power | 200W |
Warranty Information
- Full Warranty: 2 years parts and labor
- Battery Warranty: 1 year on batteries
- Motor Warranty: 5 years on main motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Battery System
Two interchangeable lithium-ion batteries provide extended run time up to 120 minutes, with quick-swap capability for continuous cleaning.
Smart Inverter Motor
Advanced inverter motor technology delivers powerful suction while maintaining energy efficiency and quiet operation.
Kompressor™ Technology
Patented compression system reduces dust volume by up to 1.7 times, allowing for larger cleaning capacity and fewer emptyings.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor battery status, schedule cleaning, and receive maintenance alerts.
5-Step Filtration System
Multi-cyclonic filtration captures 99.9% of micro-dust particles, ensuring cleaner air output and preventing allergen circulation.
Easy Stand Charging Dock
Convenient charging dock holds all attachments and provides organized storage while keeping the vacuum charged and ready to use.
Cleaning Modes Explained
Auto Mode
Automatically adjusts suction power based on floor type and dirt level for optimal cleaning
Eco Mode
Extended battery life mode with reduced suction power for regular cleaning
Turbo Mode
Maximum suction power for deep cleaning of carpets and heavily soiled areas
Manual Mode
User-controlled suction power adjustment for customized cleaning experience
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum won't turn on | Battery not charged, connection issue | Charge battery fully, ensure proper battery connection |
| Reduced suction power | Clogged filters, full dustbin, blockage | Clean filters, empty dustbin, check for obstructions |
| Battery not charging | Charging dock issue, battery problem | Check power connection, try different outlet, inspect battery |
| ThinQ app connection issues | Wi-Fi problems, app settings | Check Wi-Fi connection, restart app, reinstall if necessary |
| Unusual noises | Foreign objects in brush, motor issue | Check for obstructions, clean brush roll, contact service |
| Overheating | Continuous use, blocked airflow | Allow to cool down, check filters and airways |
Error Codes
- E1: Motor error - Restart vacuum, contact service if persists
- E2: Battery error - Check battery connection, replace if needed
- E3: Charging error - Check charging dock and power supply
- E4: Overheating - Allow to cool down before next use
- E5: Brush roll error - Check for obstructions, clean brush roll
- E6: Sensor error - Clean sensors, restart vacuum
Manual Downloads
Current Model Manuals
A9K-ULTRA2
CordZero A9 Ultimate
A9K-STD2
CordZero A9 Standard
A9K-PRO2
CordZero A9 Pro
A9K-MINI2
CordZero A9 Mini
Popular Previous Models
A9K-ULTRA
CordZero A9 Ultimate (1st Gen)
A9K-STD
CordZero A9 Standard (1st Gen)
A7K-PRO
CordZero A7 Pro
A5K-BASE
CordZero A5 Base