Installation Guide
Tools Needed:
- Wall mounting bracket
- Screws and wall plugs
- Power drill
- Screwdriver
- Level
- Pencil
Step-by-Step Installation
- Choose Installation Location: Select a location near power outlet with sufficient clearance for docking station.
- Charge Battery: Fully charge the battery before first use (approx. 4 hours).
- Assemble Components: Attach the main body to the stick, then connect desired attachment head.
- Install Wall Dock: Mark drill holes using the template, drill holes, insert wall plugs, and secure the docking station.
- Mount Vacuum: Place the vacuum cleaner onto the docking station ensuring it clicks into place securely.
- Connect Charger: Plug the charger into the docking station and connect to power outlet.
- Initial Setup: Download LG ThinQ app and follow on-screen instructions to connect to Wi-Fi.
Specifications
| Model Series | A9K-ULTRA2 |
| Type | Cordless Stick Vacuum Cleaner |
| Color | Titanium / Champagne Gold |
| Battery Type | Lithium-ion (2 batteries included) |
| Run Time | Up to 120 minutes (with 2 batteries) |
| Charging Time | Approx. 4 hours |
| Suction Power | 200W (Max) |
| Dustbin Capacity | 0.44 L |
| Weight | 2.5 kg |
| Noise Level | 76 dB |
| Smart Features | Wi-Fi, ThinQ App Control, Voice Control |
| Accessories | 2 Batteries, Charging Dock, 5 Tools |
Warranty Information
- Full Warranty: 2 years parts and labor
- Battery Warranty: 1 year on lithium-ion batteries
- Motor Warranty: 5 years on digital inverter motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Batteries
Comes with two interchangeable lithium-ion batteries providing up to 120 minutes of continuous cleaning power with instant battery swap capability.
Kompressor™ Technology
Patented compression mechanism reduces dust volume by up to 1.7 times, allowing for fewer emptyings and more efficient cleaning sessions.
ThinQ Smart Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor battery status, receive maintenance alerts, and control cleaning modes.
Powerful Suction
Digital inverter motor delivers 200W of maximum suction power, effectively removing dirt, dust, and debris from all floor types.
5-in-1 Tools
Comprehensive tool set including crevice tool, combination tool, soft brush, mattress tool, and mini motorized tool for versatile cleaning.
Auto Suction Control
Automatically adjusts suction power based on floor type and amount of dirt detected, optimizing battery life and cleaning performance.
Cleaning Modes Explained
Auto Mode
Intelligent mode that automatically adjusts suction power based on floor surface and dirt level
Eco Mode
Energy-saving mode for regular cleaning with extended battery runtime
Turbo Mode
Maximum power mode for deep cleaning carpets and removing stubborn dirt
Soft Mode
Gentle suction for delicate surfaces and light dusting tasks
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum won't turn on | Battery not charged, battery not properly inserted | Charge battery, ensure battery is clicked into place securely |
| Reduced suction power | Clogged filter, full dustbin, blocked nozzle | Clean filter, empty dustbin, check for blockages in nozzle |
| Battery not charging | Charger not connected, dirty charging contacts | Check power connection, clean charging contacts with dry cloth |
| Unusual noises | Foreign object in brush roll, loose parts | Check brush roll for obstructions, ensure all parts are securely attached |
| Wi-Fi connection issues | Weak signal, incorrect setup | Move closer to router, re-run ThinQ app setup process |
| Brush roll not spinning | Tangled hair/debris, motor issue | Clean brush roll, contact service if problem persists |
Indicator Lights
- Solid Blue: Normal operation, battery sufficiently charged
- Flashing Blue: Battery low, please recharge
- Red Light: Error detected, check for blockages or maintenance required
- No Light: No power, check battery connection or charging
- Pulsing Blue: ThinQ connection active, app control available
Manual Downloads
Current Model Manuals
A9K-ULTRA2
CordZero ThinQ with Dual Batteries
A9K-PRO2
CordZero ThinQ Pro Model
A9K-STD2
CordZero ThinQ Standard
A9K-MINI2
CordZero ThinQ Compact
Popular Previous Models
A9K-ULTRA
First Gen CordZero ThinQ
A9K-PRO
Pro Model First Generation
A9K-STD
Standard First Generation
A9-COMP
Compact CordZero Model