Installation Guide
What's Included:
- CordZero Stick Vacuum
- Charging Dock
- Power Adapter
- Additional Tools & Attachments
- User Manual
Step-by-Step Setup
- Unpack Components: Carefully remove all items from packaging and ensure all components are present.
- Assemble Charging Dock: Place charging dock on a flat, stable surface near a power outlet.
- Connect Power: Plug the power adapter into the charging dock and connect to a 240V Australian power outlet.
- Initial Charge: Place the CordZero vacuum on the charging dock for full initial charge (approx. 4 hours).
- Attach Tools: Connect desired cleaning attachments based on your cleaning needs.
- Download ThinQ App: Install LG ThinQ app from App Store or Google Play Store.
- Connect to Wi-Fi: Follow app instructions to connect your CordZero to your home Wi-Fi network.
Specifications
| Model Series | A9 Series |
| Type | Cordless Stick Vacuum Cleaner |
| Color | Titanium / Silver |
| Battery Type | Lithium-ion Dual Battery |
| Run Time | Up to 120 minutes |
| Charging Time | 4 hours (full charge) |
| Suction Power | 200W |
| Dustbin Capacity | 1.2 L |
| Weight | 2.5 kg |
| Noise Level | 75 dB |
| Power Requirements | 240V, 50Hz (Australian Standard) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Battery Warranty: 2 years on lithium-ion batteries
- Motor Warranty: 5 years on Kompressor™ motor
For warranty service in Australia, contact LG Customer Service at 1300 542 273 or visit LG.com/au
Key Features
Dual Battery System
Two interchangeable lithium-ion batteries provide up to 120 minutes of continuous cleaning power, with quick-swap capability for uninterrupted cleaning sessions.
Kompressor™ Technology
Advanced compression mechanism reduces dust volume by 30%, allowing for larger cleaning capacity and fewer emptyings of the dustbin.
ThinQ Smart Technology
Wi-Fi enabled for smart connectivity, allowing remote monitoring, maintenance alerts, and firmware updates through the LG ThinQ mobile app.
Auto Suction Control
Intelligent sensor automatically adjusts suction power based on floor type and debris level, optimizing battery life and cleaning performance.
5-Step Filtration System
Multi-cyclonic filtration captures 99.99% of micro-dust particles, making it ideal for allergy sufferers and maintaining clean air quality.
Easy Stand Charging Dock
Convenient charging station holds all attachments and tools, keeping your cleaning accessories organized while maintaining full charge.
Cleaning Modes Explained
Auto Mode
Intelligent suction adjustment for optimal cleaning on all surfaces
Eco Mode
Extended battery life for light cleaning and maintenance
Turbo Mode
Maximum suction power for deep cleaning carpets and tough messes
Hard Floor Mode
Optimized for timber, tiles, and hard surface cleaning
Carpet Mode
Enhanced suction and brush action for deep carpet cleaning
Manual Mode
Custom suction settings for specialized cleaning needs
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum won't turn on | Battery depleted, charging issue | Charge batteries fully, check charging connections |
| Reduced suction power | Clogged filter, full dustbin, blockage | Clean filters, empty dustbin, check for obstructions |
| Battery not charging | Faulty connection, battery issue | Check charging dock connection, try other battery |
| Brush not spinning | Tangled hair/debris, motor issue | Clean brush roll, check for obstructions |
| ThinQ app not connecting | Wi-Fi issues, app error | Check Wi-Fi connection, restart app and vacuum |
| Unusual noises | Foreign objects, mechanical issue | Check for blockages, contact service if persistent |
Indicator Lights
- Solid Blue: Normal operation / Full charge
- Flashing Blue: Charging in progress
- Solid Red: Error / Maintenance required
- Flashing Red: Battery low / Immediate charge needed
- Orange: Eco mode active
- White: Turbo mode active
Manual Downloads
Current Model Manuals
A9-Ultimate
CordZero A9 Kompressor™
A9-Plus
CordZero A9 ThinQ
A9-Standard
CordZero A9 Basic
A9-Mini
CordZero A9 Compact
Previous Models
CordZero A7
Previous Generation Model
CordZero A5
Entry Level Model
CordZero M9
Handstick Model
CordZero T3
Trigger Style Model